Customer Service Front End
Resume:
Hello
I’m Gwendolyn Fisher
Oakville, WA 98568
gwen.fisher66@gmail.com
Objective
To acquire a position where I can utilize my expertise in employee training, customer service, computer and office management, to help achieve company government and public service goals. Experience
August 2021 - PRESENT
Walmart, Chehalis, WA - Front end services
● Money Services, Check cashing, money orders, western union money transfers
● Cashiering
September 2006 - December 2020
Lucky Eagle Casino and Hotel, Rochester, WA - Dual Rate Supervisor-Reception
● Supervise cashiers, verify and audit tills and counts
● Answer a multi phone system. Provide many different functions. Summary of qualifications
Cashier Services:
● Event ticket sales
● Printing tickets
● Cashing tickets out
● Accounting for other department tills and deposits
● Verifying soft count totals
Customer Service:
● Professional, friendly and considerate with customers, competent at office multi-tasking.
● Performed cash handling functions.
● Managed confidential customer data appropriately.
● Advertised new products and events coming up,
Computer and Office Skills
● Efficient with and Proficient in Microsoft Office Suite including Word, PowerPoint and outlook.
2
● Able to answer the business phone in a professional manner, take messages and transfer calls to the appropriate location and complete call-ins accurately.
● Effectively operate computers, registers, copy machines and fax machines. Leadership Skills:
● Efficient in verifying inventory, managing files and assisting in daily office management tasks.
● Delegates employee tasks.
● Maintained a regular and reliable attendance.
● Communicates and works well with supervisors and co workers efficiently. References:
John Settetstrom
***********@*****.***
Amanda Neat
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