Mr. McCoy has ** years of experience in a client centered environment and over 2 years of experience as a FEMA PA PDMG. Additional experience with PA includes Grants Manger, grant writing, experience with FEMA categories of work A - G and Cat Z, project formulation, and three years of experience with Mitigation and benefit cost analysis. Mr. McCoy successfully completed cross training with the Consolidated Resource Center (CRC). Throughout his career, he has been effective in a variety of settings and is proficient with multiple programs. Additionally, Mr. McCoy has 9 years of call-center experience with a strong ability to interact with diverse groups efficiently.
Professional Experience
Labor Category
Client Liaison
Security
Badge number: 760-***-****
Education
Credits earned, Perkinston Community College
High School Diploma, Cornerstone Christian Academy, 2006
Licenses and Certifications
License Insurance Adjuster - TX
Program Delivery Manager Certification
Professional Experience 16 years
FEMA Experience 3 years
FEMA, CRC VALIDATION SPECIALIST
03/2021-Present
Confirm eligibility, compliance, and reasonableness of small projects.
Responsible for reviewing all aspects of projects including site reviews and the estimation and bidding relative to projects to ensure projects follow state/federal laws and agency policies.
US. SMALL BUSINESS ASSOCIATION (SBA), LOAN PROCESSOR
5/2020-Present
Assist underwriters and senior loan officers process new business loans.
Review/prepare documents for clients in a timely manner, for PPP loans and EIDL loans.
Contact clients to collect accurate account information to process loans timely.
Follow up on credit checks and prepare cost estimates for borrowers.
Send email notifications and solicitations to sam.gov subscribers.
Perform data entry, cold calls and other office duties as needed.
FEMA, PROGRAM DELIVERY MANAGER (PDM)
2018– 5/2020
Responsible for Grant processing coordination, project writing and determining extent of damage.
Interviewed top claim adjuster prospects and assisting with training of federal funding comprehensive accommodations.
Project Managing plans and coordinating project collaborative emergency teams to achieve business goals such as safety and quality assurance.
Grants Manager trainee overseeing compliance of grants and state/federal regulations.
Responsible for organizing and overseeing field operations claim adjustors and Underwriters.
Billing, scheduling, email/verbal communication reports from suppliers, contractors, vendors, public interest groups and government agencies.
Crossed train in the Consolidated Resource Center (CRC) Department; Proficient in 3 lane processing, Grant portal, Site Inspectors processes (SI), (TPC) Total Project Cost, and Scope of work (DDD)
LIBERTY MUTUAL INSURANCE, CLAIMS ADJUSTER
2016-4/2020
Investigating, evaluating, and settling insurance claims.
Assisting with entity formation, registration, and renewal of company subsidiaries.
Gather information from individuals, including medical experts, claimants, and witnesses.
Coordinate and assist legal staff with projects and assigning caseloads.
Ability to professionally communicate with business partners via email and letter correspondence.
Responsible for finding real time case leads, technical support analyst.