Mr. McCoy has ** years of experience in a client centered environment and over 2 years of experience as a FEMA PA PDMG. Additional experience with PA includes Grants Manger, grant writing, experience with FEMA categories of work A - G and Cat Z, project formulation, and three years of experience with Mitigation and benefit cost analysis. Mr. McCoy successfully completed cross training with the Consolidated Resource Center (CRC). Throughout his career, he has been effective in a variety of settings and is proficient with multiple programs. Additionally, Mr. McCoy has 9 years of call-center experience with a strong ability to interact with diverse groups efficiently.

Professional Experience

Labor Category

Client Liaison

Security

Badge number: 760-***-****

Education

Credits earned, Perkinston Community College

High School Diploma, Cornerstone Christian Academy, 2006

Licenses and Certifications

License Insurance Adjuster - TX

Program Delivery Manager Certification

Professional Experience 16 years

FEMA Experience 3 years

FEMA, CRC VALIDATION SPECIALIST

03/2021-Present

Confirm eligibility, compliance, and reasonableness of small projects.

Responsible for reviewing all aspects of projects including site reviews and the estimation and bidding relative to projects to ensure projects follow state/federal laws and agency policies.

US. SMALL BUSINESS ASSOCIATION (SBA), LOAN PROCESSOR

5/2020-Present

Assist underwriters and senior loan officers process new business loans.

Review/prepare documents for clients in a timely manner, for PPP loans and EIDL loans.

Contact clients to collect accurate account information to process loans timely.

Follow up on credit checks and prepare cost estimates for borrowers.

Send email notifications and solicitations to sam.gov subscribers.

Perform data entry, cold calls and other office duties as needed.

FEMA, PROGRAM DELIVERY MANAGER (PDM)

2018– 5/2020

Responsible for Grant processing coordination, project writing and determining extent of damage.

Interviewed top claim adjuster prospects and assisting with training of federal funding comprehensive accommodations.

Project Managing plans and coordinating project collaborative emergency teams to achieve business goals such as safety and quality assurance.

Grants Manager trainee overseeing compliance of grants and state/federal regulations.

Responsible for organizing and overseeing field operations claim adjustors and Underwriters.

Billing, scheduling, email/verbal communication reports from suppliers, contractors, vendors, public interest groups and government agencies.

Crossed train in the Consolidated Resource Center (CRC) Department; Proficient in 3 lane processing, Grant portal, Site Inspectors processes (SI), (TPC) Total Project Cost, and Scope of work (DDD)

LIBERTY MUTUAL INSURANCE, CLAIMS ADJUSTER

2016-4/2020

Investigating, evaluating, and settling insurance claims.

Assisting with entity formation, registration, and renewal of company subsidiaries.

Gather information from individuals, including medical experts, claimants, and witnesses.

Coordinate and assist legal staff with projects and assigning caseloads.

Ability to professionally communicate with business partners via email and letter correspondence.

Responsible for finding real time case leads, technical support analyst.

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