Halimat Ellams

646-***-****

adrfy1@r.postjobfree.com

I am a Self-motivated university graduate who is motivated to maintain customer satisfaction. I am a dedicated professional offering strong communication and quick thinking skills. I have a proven ability to establish rapport with clients and colleagues. I am reliable and driven, with strong management and prioritization skills in fast-paced environments.

EXPERIENCE

CFSC CHECK CASHING, New York - Assistant Manager

2021 - PRESENT

● Provide the utmost customer service

● Training and Onboarding new hires

● Initiate team building activities

● Performance management of CSR's

● Keep up to date on changing/new regulations,procedures, and technology

● Draft and email documents for the manager

● Process transactions and record all transactions on time, accurately and is always in compliance with business procedures.

● Maintain the highest level of confidentiality with all information obtained

JAMAICA FAMILY MEDICINE AND OSTEOPATHIC PRACTICE,

New York - Medical Receptionist/ Office Administrator 2020 - 2022

● Draft, email and prepare medical paperwork for patients, the Doctor/Physician Assistant and medical assistants.

● Faxing and filing patient paperwork

● Train and inform interns of the job functions and duties

● Evaluate daily logs for accuracy

● Schedule, confirm, cancel, and reschedule patient appointments and register new patients

● Develop highly empathetic relationships and earned a reputation for delivering exceptional service

● Maintain the highest level of confidentiality with all patient information obtained.

● Update customers charts, files, medical records

● Medical Billing and Coding

ALVITA HOME CARE, Manhattan, New York- Home Health Aide 2019-2020

● Collaborate with and assist Residential Manager in the day-to-day operation of the facility.

● Assisted patients with daily functions.

● Monitored patient’s conditions by observing physical and mental conditions

● Monitored patient’s input and output

● Remain alert to problems or health issues of clients EDUCATION

● Hunter College, Manhattan, NY - Political Science (Bachelor's Degree)

2020 - 2021

● Kingsborough Community College, Brooklyn, NY - Applied Science

( Associate’s Degree)

2018 - 2020

SKILLS

● Microsoft Office/Excel and al lMicrosoft tools proficient

● Excellent verbal and written communication

● Excellent interpersonal skills

● Strong customer service orientated

● Excellent organization skills

● Filing and data archiving

● Employee relations

● Performance management

● Problem Solving

● Customer service

● Teamwork and collaboration

● Scheduling

● Time management

● Technology

● Attention to detail

● HRIS

● ADP

● Strategic Planning

INTERNSHIPS

Kingsborough Community College (kbcc), New York- Assistant to the VP of Student Government.

● Assist the KBCC VP of student government and USS Vice chair of CUNY Community Colleges

● Book and manage appointments

● Maintain and accurately file the books

● Assistant creating excel spreadsheet

● Contribute to team efforts by accomplishing needed tasks

● Receive and ship packages

● Participate in the Girls Who Code coding club

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