Production Worker Customer Service

CATHEREAN JACOBS

***************@*****.*** 510-***-**** Modesto, CA 95351

Hardworking and reliable warehouse worker with strong ability in shipping materials and improve production flow. Offering team work, great organization skill and excellent customer service. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Reliable and trustworthy People skills Multitasking

Team building

Customer service

Experience

DoorDash Berkeley, CA

Driver

06/2019 - Current

Organization

Active listening

Friendly, positive attitude Flexible

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Achieved consistently high customer scores due to exceptional service. Verified contents of inventory loads against shipping papers to determine discrepancies.

Completed customer orders and collected payments to keep accounts current.

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Achieved consistently high customer scores due to exceptional service. Transported clients to events and programs according to activity schedule.

Loaded and unloaded materials by hand or with equipment to help team meet work demands.

Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.

Checked load-related documentation to promote completeness and accuracy.

Read and attached appropriate labels and tags to products and packages for identification purposes.

Assessed task completion to meet tight project deadlines.

Uber And Lyft Oakland, CA

Driver

04/2019 - 07/2019

UPS Freight Richmond, CA

Loader

07/2018 - 03/2019

William Sonoma Richmond, CA

DCS Supervisor

06/2017 - 03/2018

Blue Apron Richmond, CA

Production Worker

05/2016 - 05/2017

Hello Fresh Richmond, CA

Production Worker

03/2015 - 12/2015

Taco Bell San Pablo, CA

Crew Member

07/2014 - 12/2014

Starbucks Richmond, CA

Cashier

01/2014 - 04/2014

Kentucky Fried Chicken Richmond, CA

Cashier

08/2013 - 11/2013

Education and Training

Jhon F Kennedy High Richmond, CA

High School Diploma

06/2009

Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.

Managed communications with internal and external stakeholders.

Set up and operated production equipment according to daily work orders and safety procedures.

Set up and tended equipment with machine operators to complete runs. Sorted and packaged products to prepare for processing or shipment. Weighed and mixed ingredients according to project specifications. Calibrated and adjusted equipment using calipers, micrometers, height gauges, protractors and ring gauges.

Set up and operated production equipment according to daily work orders and safety procedures.

Moved items between machines, conveyors and transport equipment to meet production needs.

Examined final products for conformance with quality and design standards.

Sorted and packaged products to prepare for processing or shipment. Weighed and mixed ingredients according to project specifications.

Wiped down tables and equipment, swept and

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