Data Entry Safety Officer
Resume:
Erica Guzman
Representative
San Antonio, TX ****7
*****.******@*****.***
I'm a multi-tasked individual seeking a long term position in a professional environment with plenty of room to expand my knowledge, and where there is opportunity for advancement in which I can be a great asset to the company.
Work Experience
Administrative Assistant
University Hospital - San Antonio, TX
March 2017 to Present
Scheduled appointments for trauma patients that are following up after an emergency visit. Handled a high volume a calls for the trauma follow up clinic. Assisted with schedules making adjustments and changes as needed. Requested records from other facilities as needed. Scheduled surgeries accordingly. Additionally, provided patients with discharge paperwork, data entry and processed referrals. Routed call's accordingly and distributed mail to appropriate departments. Managed supplies for the clinic. I also was they safety officer for our unit in charge of our departments compliance with any changes or concerns of any policy changes. Answered multiple phone lines. Provided excellent customer service Unit Clerk
Methodist Children's Hospital - San Antonio, TX
November 2009 to June 2016
of the patient for demographic and insurance information to begin the scheduling process. Schedules exams accurately and on the date and time that is convenient to the patient or representative of the patient, generates accurate schedules for medical staff, Collaboratively create schedules over the Internet, exports schedules to PDF, MS Excel, Word, Outlook, sends automatic e-mail notifications on changes to schedules.
Processes STAT and Urgent requests, Provides general information regarding tests, clinic location, preps, and services. Verifies insurance request referral or authorization when needed. Familiar with TMHP, Medicare, check the status on pending insurance's viewed deductible and copay's prior to appointment. Provides office services by implementing administrative systems, procedures, and policies; monitoring administrative projects; maintaining suggestion program. Schedule and organize meetings/events and maintain agenda, Support planning and coordination of a program and its activities, Maintain budget and track expenditures/transactions.
All Medical /Lab Corp, SAN ANTONIO, Texas
Customer Service Rep
Feb 26, 2007 - Jan 05, 2008
Types moderately complex letters and memos utilizing a personal computer, typewriter and/or word processor. Maintains statistical and develops reports. Enters and updates in a personal computer or CRT utilizing spreadsheet or database applications. Answers telephone, routes calls and takes messages utilizing some discretion. Develops and maintains files Accesses and files information. Opens and distributes mail. Copies information and distributed to appropriate location. Responds to general questions and complaints regarding department or Arctic's orders and maintains supplies. took a high volume of calls from Doctor's office regarding labs and specimen requirements, I faxed all reports to primary care or to ordering physician, updated demographic on patient that were incorrect and adjusted invoice
All Medical/UT Medicine, San Antonio, Texas
Account Payable assistant
Oct 14, 2006 - Nov 07, 2006
Worked in account payable printing, refund checks, mailing them, scanning all checks going out, checking all incoming mail, filing, making sure all orders are billed correct. All Medical/Southeast Baptist Hospital, San Antonio, Texas Medical Records Clerk
Aug 07, 2006 - Oct 10, 2006
Creating charts, filing, chart assembly, focused reviews, processing release of information request, pulling/refiling charts, compiling reports and assisting customers with information inquiries. Ensures that assigned records are uniform, orderly, complete, and accessible to authorized individuals Bexar County Court House, San Antonio, Texas
County Clerk
County Clerk
Bexar County Elections - San Antonio, TX
May 2000 to March 2006
May 01, 2000 - Mar 02, 2006
Maintaining voting records, filing, making copies, preparing mail ballots, updating information.Data entry, call voters and verified if any change in information.Re- counted ballots that were re-ejected and worked the phone bank answered any questions registered or unregistered voters had such as there present. Leading Edge/ST. Luke's Baptist Hospital, San Antonio, Texas Medical records-clerk
Jun 03, 2005 - Dec 09, 2005
Front desk, greeted people as they walked in and assisted them, maintained a professional environment, pulled charts for physicians, pulled stat request for floors, answered multi phone lines, release of information, updated charts, abstracting, analysing, calling doctors to remind them they have records to be completed fax, data entry, suspended physicians, took dictations to floors and filed them in patients charts. Scanned some charts in the computer.
Leading Edge Personnel/CTRC, San Antonio, Texas
Medical Records-clerk
May 03, 2005 - May 25, 2005
Compiled, verified, typed and filed medical records. Prepared folders and maintained records of newly admitted patients. Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to applicable alphabetic and numeric filing system. Independent Medical, San Antonio, Texas
Front Office assistant
Oct 26, 2004 - Apr 07, 2005
Compiled statistical data, such as admissions, discharge, deaths, births and types of treatment given. Operated computer to enter and retrieve data and typed correspondence and reports. Posted results of laboratory test records, prepped charts, sort drop filing, MD and by patient. Thinning charts, pull attaching for all physicians.
Education
Pre Nursing in Nursing
San Antonio College - San Antonio, TX
January 2014 to December 2021
Skills
• Microsoft office, Meditech, Teletracker, Velos, Sunrise, IDex (10+ years) Awards
National Honor Society
May 2015
Awarded for maintaining an A average for a semester
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