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Customer Service Hospice Nurse

Location:
Kokomo, IN
Posted:
June 17, 2022

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Resume:

RITA GALLOWAY

**** * *** * ******, IN. ***** · 765-***-****

************@***.***

Self-motivated and resourceful Nursing Professional with thirteen years nursing experience, including seven years of Hospice nursing and 3 years year of nursing management. Able to multi-task in high pressure environment. Maintain a positive work environment.

EXPERIENCE

OCTOBER 2018-PRESENT

EXECUTIVE DIRECTOR, SOUTHERNCARE-KOKOMO

Complete the workflow of daily operations. Ensure that all staff are completing visits and that they have no issues with their any of their patient or our providers. Review all charts and plan of cares Process workflow: Assign visits, orders, enter referrals and process Start of Care on all admits. Participate in multiple calls daily to ensure that business is running as expected. Perform QAPI quarterly, Compile Performance Improvement Plans. Review monthly budgets.

MAY 2018-OCTOBER 2018

PATIENT CARE MANAGER, SouthernCare-Kokomo

Processed workflow from HCHB, write and process orders and process new admissions and referrals. Manage Nurse Case Managers, CNAs, Social workers as well as Chaplains. I am proficient in Point Care as well as HCHB. I am also competent in Microsoft Word and Excel.

MAY 2016 – MAY 2018

RN CASE MANAGER, southerncare-kokomo

Hospice nurse with a case load of 8-13 patients, provided nursing care to patients at end of life and emotional support and education to the families. Proficient in Point Care. Managed HHA involved with patients.

SEPTEMBER 2015 – MAY 2016

RN- STAFF SCHEDULER, WATERFORD-Kokomo

Completed weekly schedules for Nurses and CNAs. Provided Nursing care to patients 10-18 patients, administering medications, wound dressings. Also, Foley catheter care and Peg tube feedings as well as IV administration. Proficient in Matrix Care

JUNE 2014 – SEPTEMBER 2015

RN- DIRECCTOR OF NURSING, WELLBROOKE-Kokomo

Completed daily tasks of managing Nurses and CNAs in several aspects. Completed QAPI monthly as well as infection/fall reports. Managed nursing hours and completed nursing budget monthly. Completed Care plans for patients as well as meetings with families. Monitored patients on Medicare days and discussed daily with therapy, Proficient in Microsoft Word and Excel.

J

UNE 2012 – JUNE 2014

RN CASE MANAGER, PREMIER HOSPICE-Kokomo

Hospice Nurse with a case load of 8-15 patient seen weekly. Provided education and emotional support to patient and families at end of life care. Monitored medications and provided wound care. Managed HHA with their responsibilities for the care provided to patients. Proficient in HCHB and Point Care.

EDUCATION

AUGUST 2012

BSN, Indiana University-kokomo

GPA 3.4

DECEMBER 2008

ASN, ivy tech community college-kokomo

GPA 3.5

SKILLS

Leadership and management skills

Multi-Task

Problem Solving

Critical thinking

Ethical Decision Making

Management & Coaching

Prioritizing Work

Teamwork

Customer Service

Nursing Skills



Contact this candidate