Post Job Free

Resume

Sign in

Customer Support Software Developer

Location:
Phoenix, AZ
Salary:
Negotiable
Posted:
June 17, 2022

Contact this candidate

Resume:

Kumiko Stewart

**** *. ***** **., *******, AZ ***21

602-***-****

adrfvd@r.postjobfree.com

Summary of qualifications

Strong work ethic, excel in meeting deadlines with conscientious follow-through.

Dedicated to goal achievement with consistent attention to meeting end users’ needs.

Effectively interact with all levels of staff, management, and clientele.

Language

Speak, write, and read Japanese fluently

Summary of

Financial Accounting, PICK/BASIC (UniVerse/UniData), Visual Basic for Applications, T-SQL

Skills

MS Office, HTML & CSS, Salesforce

Harvest Sherwood (Contract)

Software Developer, February 2020 to June 2021

Supervisor – Jaime Armenta, Director of Software Development

Worked closely with project managers and business analysts in a team environment develop new programs including API for the company’s mission critical applications in PICK/BASIC (Universe flavor) language on Linux platform

Maintained and enhanced the existing applications

Created ad hoc Excel reports using both Universe and Microsoft SQL databases in Visual Basic for Application

Provided customer support and troubleshooted application related issues

FTPed data between servers

American AutoShield

Software Developer, July 2018 to February 2020

1597 Cole Blvd., #200, Lakewood, CO 80401, 800-***-****

Supervisor – Tom Orlando, Director of IT

Developed new programs and maintained existing ones for the company’s mission critical applications in PICK/BASIC (UniData flavor) language on Windows platform using SB/XA

SmartPractice

Software Developer, October 2013 to June 2018

3400 E. McDowell Dr., Phoenix, AZ 85018, 602-***-****

Supervisor – Duke Beattie, Manager of Development

Developed new programs for the company’s mission critical applications in PICK/BASIC (UniData flavor) language on UNIX platform

Helped the company become EDI compliant (810,850,856)

Maintained and enhanced the existing applications

Supported SmartPractice Japan with any communications related to IT using Japanese

Managed uploading or updating data in Sybase related to SmartPractice Japan

Sherwood Food Distributors, LLC

Software Developer, June 2010 to October 2013

8715 W. Union Hills Dr. #103, Peoria, AZ 85382, 623-***-****

Supervisor – Jaime Armenta, Director of IT

Gathered requirements from stakeholders, identified, understood, and assessed business needs to develop new programs for the company’s mission critical applications in PICK/BASIC (Universe flavor) language on UNIX platform

Maintained and enhanced the existing applications

Created ad hoc Excel reports using both Universe and Microsoft SQL databases in Visual Basic for Application

Provided customer support and troubleshooted application related issues

FTPed data between servers

Troubleshooted Microsoft SQL Server jobs and packages

Provided second tier technical support for internal end users

American Express

Accountant, December 2009 to June 2010

18850 N. 56th St., Phoenix, AZ 85050, 602-***-****

Supervisor – Christina Romero, Team Lead

Reconciled general ledger accounts to maintain accuracy and integrity through multiple systems.

Assisted a sub committee of Oracle migration for CFC&S.

Created complex formula driven Excel spreadsheets to streamline many manual processes.

Namescape Corporation, Phoenix AZ

Senior Accountant/Database Administrator, September 2007 to March 2009

11811 N. Tatum Blvd, Suite P-153, Phoenix, AZ 85028, 602-***-****

Supervisor – Joanne Carthey, COO

Maintained the company’s books (General Ledger, Accounts Receivable, Accounts Payable, Collection, Payroll, Cash Management) using QuickBooks.

Supported and administered the company database through SalesForce.

Created Excel macros in Visual Basic for Applications to automate several processes including calculating sales commissions.

NetPro Computing, Inc., Phoenix AZ, acquired by Qwest Software, Inc

Database Administrator, January 2006 to September 2007

4747 North 22nd St, #400, Phoenix, AZ 85016, 602-***-****

Supervisor - Lori Hardtke, Manager of IT

Supported and administered Microsoft SQL 2000 and 2005 production and development servers.

Successfully designed, tested, and implemented Microsoft SQL stored procedures for lead generation and views for advanced reports.

Experienced in Microsoft SQL 2005 Reporting Services creating reports based on models.

Assisted with database migration from Microsoft SQL 2000 to 2005 which was necessary to support CRM upgrades.

Created test environments utilizing VMware.

NetPro Computing, Inc., Phoenix, AZ

Senior Accountant, March 1998 to December 2005

Supervisor – Tylor Hansen, CFO

Prepared monthly, quarterly, and yearly financial statements using Sage ACCPAC Pro.

Calculated and made journal entries for Deferred Revenue to comply with GAAP for the software industry.

Created Excel macros in Visual Basic for Applications to generate various financial reports for management.

Processed sales tax for states where Nexus status was established.

Automated a process for generating maintenance renewal invoices to increase company’s revenue.

Education

DeVry University, Phoenix, Arizona

Bachelor of Science, Computer Information Systems

- June, 2010 / GPA 3.7

- Dean’s List in the College of Engineering & Information Sciences

Member

Phi Theta Kappa, Toastmasters International

Certificate

Health Information Technology Implementation Support

Health Information Technology Technical Support



Contact this candidate