Front Desk Data Entry

Miriam I Aleman *** n campo Las Cruces, NM ***** 575-***-**** ***********@*****.*** Objective

Seeking a position in the customer service industry where the ability to multi-task, identify and resolve issues and the ability to provide excellent customer service will allow me to further develop my skills and grow with the company.

Ability Summary

● Excellent communication skills, with the ability to speak with supervisors, coworkers and customers

● Computer literacy, data entry, and scheduling appointments

● Clerical skills including, phones, filing, fax, and copier

● Excellent customer service and communication skills

● Maintain confidentiality, high attention to detail and excellent organization skills

● Skilled child care worker with knowledge of developing fun and interesting activities.

● Self-motivated and works well independently with little to no supervision

● Active listener, team player & quick learner

Employment History

Cashier/Server

12/2012 - Current La Cocina 204 E Conway Ave, Mesilla Park, NM

● Greet and seat customers, provide menu's and inform them of daily specials

● Take orders and provide order information to the kitchen

● Provide attentive service including drinks, utensils, and condiments

● Bring orders out timely, and ensure food was made to order

● Provide check and accept payments from customers, give change and receipts

● Dining room set up, and stock condiments, keep dining area clean and organized Office Clerk

12/2011 - 12/2012 New Mexico Works Program Las Cruces, NM

● Receptionist and general clerical duties including greeting customers and scheduling appointments

● Data entry on Excel spreadsheet for Career Development Specialist, data included pertinent information of entire caseloads

● Maintain strict confidentiality to follow HIPAA guidelines

● Assist with filing documents, organizing office, and file room Miriam Aleman Page 2

Front Desk Clerk, Hotel or Motel

12/2009 - 12/2011 Royal Host Motel Las Cruces, NM

● Register and process guests and their assigned rooms

● Answering phones to make reservations and accommodating guest requests

● Communicating with hotel staff on the status of guest rooms

● Up selling guest rooms and promoting hotel services

● Processing cash and credit card payments

● Maintain a clean and neat front desk area

Front Desk Clerk

01/2009 - 11/2009 Motel 6 Las Cruces, NM

● Register and process guests and their assigned rooms

● Answering phones to make reservations and accommodating guest requests

● Communicating with hotel staff on the status of guest rooms

● Up selling guest rooms and promoting hotel services

● Processing cash and credit card payments

● Maintain a clean and neat front desk area

Cashier and Salesperson

09/2008 - 12/2008 Factory 2 U Las Cruces, NM

● Greet customers, process all cash and credit card transactions

● Cash handling, including balancing the till at the end of the shift

● Recommend, select, and help locate merchandise based on customer needs and desires

● Watch for and recognize security risks and thefts

● Answer questions regarding the store and its merchandise. Education and Training

05/2002 Las Cruces High School NM High School Diploma

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