Customer Service Unit Coordinator

Debra A. Langerud

*** *** **. * ******, MN *****

218-***-**** *****.********@*****.***

EDUCATION

Rasmussen College, Moorhead, Minnesota December 2010

Associate of Applied Science, Paralegal 120-hour internship at Stowman Law Firm, Detroit Lakes, MN

EXPERIENCE

Owner/Operator October, 2019 to current

Grandma Debbie’s Daycare, Dundas, Minnesota

Daily care for up to 10 children

Instruct children in the knowledge and curriculum of preschoolers

Food prep and service, contracts with parents, daily communication

Business Office Lead December 2015 to October 2019

SCA Ridges Surgery Center, Burnsville, Minnesota

Schedule patients for surgery, check insurance, copayments

Work closely with surgeons and their paperwork

Schedule 3 employees for PTO and daily calendar

Complete payroll for all employees and PTO

Care Unit Coordinator May 2014 to November 2015

Fairview Health, Edina, Minnesota

Register patients, verify insurance and demographics

oWork thru daily physician’s mail and prescriptions • Customer service complaints and work in appointments for physicians

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