Data Entry Customer Service
Resume:
Kristy North, Project Manager, Data Entry,
Customer Service
***** *. ********* **, ********, 80226 · ************@*****.*** · 702-***-**** PROFILE
Working closely with practitioners. Experienced and self-motivated Project Manager/ Assistant bringing forth over 24 years of experience serving as an effective Project Manager in high end Dental clinics. Adept in all aspects of project management including planning, budget management, and coordinating all working parts of a project. Experienced in working directly with patients to ensure all the goals of a project/treatment to achieve and met within scope and budget of the patient while achieving high quality treatment. Data entry imputing treatment plans, prioritizing treatment according to office schedule and patient needs. Accounts receivable, insurance claims and processing payments. Delicately handling dental phobia patients and providing detailed high end care while facilitating high end patient(customer care). Empathetic and compassionate individual who is driven to being part of a company and the desire to achieve success while being a team player. EMPLOYMENT HISTORY
EDDA, Dr. Scott Greenhalgh
Sep 2021 — Present, Lakewood
• Identified and maximized treatment proposals, and increased patient retention.
• Providing high end quality treatment clinically
• Prioritizing treatment plans
• Data Entry, patient information input and insurance payments
• Project management, case tracking and coordinating with labs and patients schedules to meet deadlines according to office and patient schedules
• Prioritizing doctors time and keeping treatment(projects on schedule) EDDA, Cloud Dentistry
Jan 2019 — Present, Denver
Maintaining and managing my schedule according to the needs of requested practices. Providing quality clinical care while going above and beyond while temporarily filling in for dental practices.
EDDA, 4th Avenue Dentistry
Sep 2018 — Jan 2020, Denver
Lead EDDA
Maintaining inventory and keeping the cost of supplies under 6% of production intake. Managing patient treatment plans and prioritizing treatment plans according to schedule and insurance benefits.
Providing top notch patient care and clinical support EDUCATION
DETAILS
SKILLS
Ability to Work Under
Pressure
Microsoft PowerPoint
Microsoft Office Word
Critical thinking and
problem solving
Microsoft Excel
Customer Service
Fast Learner
Computer Skills
Effective Time
Management
Communication Skills
Manual Dexterity
Punctual
Clean Driving Record
Highly organized and
efficient
Organizational Skills
Customer Service Skills
Colorado College, EDDA
May 2002 — Jun 2002, Denver
Argosy University, psychology
Jan 2011 — Jan 2013, Online
I carried a 4.0, made the Deans list and Honor society while studying online, raising a child as a single parent and working full time. I withdrew when I was going through a medical situation with one semester to go to graduate.
Metropolitan University, English
Jan 2000 — Jan 2002, Denver
Pima Community College, Dental Assisting
May 1998 — Jan 1999, Denver
Finished tech program at the top of my class.
Colorado State University, Certification in expanded duties dental assistant
May 2001 — Jun 2001, Denver
REFERENCES
Dr. Scott Greenhalgh, Dental Office
Debbie, Dental office
Scottie F, Office manger
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