Resources Manager Hr Consultant
Resume:
Lakeshia P. Ruffin
adrfnh@r.postjobfree.com
PROFESSIONAL SUMMARY
Co-Developed a new “in-house” recruiting department for a 142-facility corporation. Created/Managed over 40 (multiple position) requisitions per month. Generated and Completed onboarding process for over 72 new hires per month. Incorporated new office system which decreased state fines from $12,000 to $0 in first year of employment and each subsequent year thereafter. Earned 5% production bonus by exceeding the normal, employee retention rate for two consecutive years. Modified company’s background investigation procedure, which decreased the time between the hire date and the actual start date by 33%. Managed a staff of 6 to 10 full time employees while tracking merchandise (worth 500k to 2MM) for a large, logistics company. Analyzed, Computed and Balanced payroll for over 5,000 billable hours on a weekly basis. PROFESSIONAL EXPERIENCE
Higginbotham HR Services Smyrna, GA March 2021 – Present HR Generalist
Responsible for hiring, onboarding, coordinating and managing employment processes for various Property Management Companies at a HR Consulting Firm.
Crafted and Administered HR Policies, Procedures and Employee Manuals.
Conducted employment verifications, investigations and research for applicants/candidates.
Completed New Hire training and Benefits coordination for new hires.
Completed end-to-end recruitment/hiring process for new hires.
Entered new, present and terminated employee information into HRIS and Payroll Systems.
Processed and communicated conditional offers of employment to candidates.
Updated ATS (Applicant Tracking System) daily and in accordance with company guidelines.
Utilized Alliance/Allpay (HRIS) to track and complete onboarding documents for new hires.
Analyzed and processed confidential (new hire) documents for clients, recruits and new hires.
Coordinated and completed I-9 Forms and E-Verify process for new hires.
Managed payroll processes via payroll systems software for active and inactive employees.
Created/completed corrective action forms using progressive disciplinary system.
Crafted/Updated Job Descriptions for new and existing clients.
Completed and managed electronic, employee filing system in ATS.
Initiated/completed exit interviews with former employees.
Created Spreadsheets/Pivot Tables to update/mange client recruitment websites and marketing efforts.
Managed employee relations and diversity programs.
Initiated and monitored the Leave Management process for employees on FMLA/PL/WC/Military Leave.
Served as liaison for DOL, WC and UE claims.
Updated weekly payroll and labor allocations in NovaTime for new hires.
Managed monthly training programs for employees at various properties in various states. The Intersect Group (for Higginbotham), Smyrna, GA October 2020 – March 2021 HR Generalist
Responsible for hiring, onboarding, coordinating and managing employment processes for a HR Consultant Firm.
Administered HR Policies and Procedures.
Supported HR office and operations.
Conducted investigations and research for applicants/candidates.
Completed recruitment/hiring process for new hires.
Entered new, present and terminated employee information into HRIS.
Processed and communicated conditional offers of employment to candidates.
Updated ATS (Applicant Tracking System) daily and in accordance with company guidelines.
Utilized Alliance/Allpay (HRIS) to track and complete onboarding documents for new hires.
Analyzed and processed confidential (new hire) documents for clients, recruits and new hires. Lakeshia P. Ruffin
adrfnh@r.postjobfree.com
UPS United Parcel Service, Forest Park, GA September 2020 – October 2020 Seasonal HR PT Supervisor
Responsible for end-to-end recruitment process for busy, Logistics Company.
Administered HR Policies and Procedures.
Facilitated presentations and training programs.
Supported HR office and operations.
Conducted investigations and research for applicants/candidates. The GEO Group, LLC, Robert A. Deyton Detention Facility, Lovejoy, GA July 2016 – July 2020 Human Resources Manager (Robert A. Deyton Detention Facility) November 2018 – July 2020 Responsible for coordinating and maintaining employment processes for 246 employees and/or new hires at a busy, 748- bed U.S. Marshals Facility.
Served as advisor to Facility Administrator and Facility Management on Human Resources issues.
Acted as liaison between facility management and Regional/Corporate HR.
Hired, Trained and Managed Human Resources staff who governed employment processes for over 246 employees.
Coordinated recruiting and hiring efforts to meet monthly and annual goals.
Co-created methods and/or processes to enhance a positive candidate hiring experience.
Adjudicated and disposition(ed) applications and background reports according to company/client policies.
Prepared/Maintained personnel records/files in accordance with ACA, OFCCP, U.S. Marshall and company standards.
Administered/tracked employee orientation, employee mentor program and employee developmental training.
Assisted and provided guidance for progressive discipline, standards of conduct and terminations.
Worked in conjunction with Office of Professional Responsibility (OPR) on all internal investigations.
Entered new, present and terminated employee information into HRIS (Infinium).
Maintained records of insurance/benefits coverage, retirement plans and other personnel transactions.
Served as EEO specialist and maintained Affirmative Action Plan.
Coordinated all FMLA and ADA efforts.
Monitored Unemployment claims and Workers Compensation claims between employees and vendors. Human Resources Manager (GEO Group-South Bay Correctional Facility) July 2017 – November 2018 Responsible for coordinating and maintaining employment processes for 394.5 employees and/or new hires at a busy, 1,927- bed Department of Corrections Facility.
Served as advisor to Facility Administrator and Facility Management on Human Resources issues.
Acted as liaison between facility management and Regional/Corporate HR.
Hired, Trained and Managed Human Resources staff who governed employment processes for over 320 employees.
Coordinated recruiting and hiring efforts to meet monthly and annual goals.
Co-created methods and/or processes to enhance a positive candidate hiring experience.
Adjudicated and dispositioned applications and background reports according to company/client policies.
Prepared and maintained personnel records and files in accordance with ACA, OFCCP and company standards.
Administered/tracked employee orientation, employee mentor program and employee developmental training.
Assisted and provided guidance for progressive discipline, standards of conduct and terminations.
Worked in conjunction with Office of Professional Responsibility (OPR) on all internal investigations.
Entered new, present and terminated employee information into HRIS (Infinium).
Maintained records of insurance/benefits coverage, retirement plans and other personnel transactions.
Served as EEO specialist and maintained Affirmative Action Plan.
Coordinated all FMLA and ADA efforts.
Monitored Unemployment claims and Workers Compensation claims between employees and vendors. Lakeshia P. Ruffin
adrfnh@r.postjobfree.com
Recruiting Coordinator (GEO Group-Corporate Offices) July 2016 – July 2017 Responsible for end-to-end recruitment process for busy, corrections, detentions and mental health corporation.
Co-developed new In-house Recruiting department for private detention corporation.
Created, Managed, Audited and Closed 5 to 10 (multi-position) requisitions per week.
Sourced qualified candidates through various recruiting channels.
Conducted phone screens to prequalify applicants for various positions.
Scheduled qualified applicants for second level screenings with Human Resources and management staff.
Processed and communicated conditional offers of employment to candidates.
Started and completed onboarding process for new hires.
Initiated background screening reports according to federal, state, and contracting agency requirements.
Analyzed background reports to determine candidate’s suitability for employment.
Adjudicated background reports according to FCRA Guidelines.
Updated ATS (Applicant Tracking System) daily and in accordance with OFCCP Guidelines.
Completed “Special Projects” to include: HRIS Analyses, Data Mining Reports (using Pivot Tables), JD Amendments. Allegis Global Solutions, Hanover, MD October 2015– July 2016 Recruitment Coordinator (American Express Account—Ft Lauderdale, FL) Responsible for end-to-end recruitment process for busy, Global Solutions Company.
Created, Managed, Audited and Closed 10 to 15 Requisitions per week.
Coordinated and completed I-9’s for South Florida Region (of Allegis Global Solutions and American Express).
Prepared and executed offer letters for new hires.
Produced video and live interview platforms through third party vendor for applicants near and abroad.
Initiated and monitored background verification process (through third party vendors) for new hires.
Analyzed and processed confidential (new hire) documents for clients, recruits and new hires.
Maintained and updated applicant tracking system.
Utilized Taleo (Recruiting Software) to track and complete onboarding documents for new hires.
Served as Liaison between Vendors and Clients.
Served as Liaison between Clients and Recruits.
Served as Liaison between Recruiters and Recruits.
Prepared/matched job codes with department codes and cost centers for various positions.
Completed hiring process for 25 to 40 new hires per week.
Utilized Data Integrity Reports to monitor Critical and Key Performance Indicators.
Diagnosed and corrected communication issues between ATS and HRIS. Stefanini Inc., Fort Lauderdale, FL June 2014 – October2015 Recruiting Assistant (Onboarding Specialist)
Responsible for processing and Onboarding recruits for busy, international, I. T. Staffing agency.
Prepared and executed offer letters for new recruits.
Analyzed and processed confidential (new hire) documents for clients, recruits and new hires.
Maintained and updated applicant tracking system.
Outsourced email and maintained own calendar via MS Outlook.
Utilized Maxhire and Taleo (Recruiting Software) to complete onboard packaging for new hires.
Served as Liaison between Clients and Recruits.
Served as Liaison between Recruiters and Recruits.
Prepared/matched job codes with job descriptions.
Completed hiring process for 5 to 10 recruits per week. Lakeshia P. Ruffin
adrfnh@r.postjobfree.com
Guardsmark, LLC, Fort Lauderdale, FL June 2012 – June 2014 Security Supervisor (Federal Express Account)
Responsible for managing 6 to 10 full time employees at a busy logistics company.
Created, executed and managed a new client-specific training program for security personnel.
Scheduled and instructed employees in corporate-mandated security procedures.
Integrated cost-effective training for new security systems and equipment.
Trained and certified new and existing employees in CPR and AED use.
Created forms/systems to track and document merchandise for accuracy and quality control. Guardsmark, LLC, Fort Lauderdale, FL Mach 2006 – June 2012 Human Resources Specialist/Administrator
Responsible for recruiting, hiring, training and scheduling over 300 new applicants on company/client procedures and policies.
Tracked and analyzed branch results, personnel cross-training reports to determine employment trends and effectiveness at various sites.
Implemented incentive plans with the intent to capture and retain key employees.
Implemented new office system that decreased state fines from $12,000 to $0 annually.
Earned production bonuses for consistently exceeding the employee retention rate.
Established job audits and job classifications for various clients.
Trained employees during certification periods (for CPR certification and Class D licensing).
Modified company’s background investigation procedure, which decreased the time between the hire date and the start date by .
Facilitated job development, performance evaluations, promotions and merit increases.
Coordinated and Managed employee benefits, incentives and travel reimbursement.
Analyzed, computed and balanced weekly payroll for over 5,000 billable hours.
Streamlined inventory recording process which decreased overspending on company warehouse items.
Surveyed competition and growth opportunities through market research and forecasting.
Obtained and interpreted data for bid estimates and proposals.
Evaluated and used polygraphs, behavioral exams and other pre-employment screenings as hiring tools. TECHNICAL SKILLS
MS Office: Word, Excel (Spreadsheets/Pivot Tables), Outlook (Scheduling/Meetings), Maxhire, Taleo, HRLogix, PeopleTrack, myHR, Infinium, Sterling, HireRight, Accurate, Aurico, IDS, CBES/CBAT (CareerBuilder), Hirevue, Alliance/AllPay, Everify, S2Verify, Edge2Learn, SkillSurvey
Nova Time, Grace Hill, Zendesk.
EDUCATION
Florida Atlantic University, Boca Raton, FL
Bachelor's Degree in Multimedia,
Florida Atlantic University, Boca Raton, FL
Human Resources Management Certificate
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