Customer Service Arabic
Resume:
Zahra Mansoor Mohamed Naser
Mobile # 973-******** – 973-********
*********.*****@*****.***
PERSONAL DETAILS
Address Villa 193, Road 38, Diraz 538
Kingdom Of Bahrain
Date of Birth September 16, 1985
Civil Status Married
Nationality Bahraini
EDUCATION
2008 B.Sc. in Accounting
University Of Bahrain - Kingdom Of Bahrain
2005 Accounting Diploma
University Of Bahrain - Kingdom Of Bahrain
2003 High School Certificate
Isa Town Commercial Secondary School
Career Objective
Seeking an opportunity to work in a challenging and demanding environment, where the work force is motivated and contribute my best towards the growth of the organization.
TRAINING/ COURSE
2018 17 – 18 October: Social Insurance – Rights & Benefits
2017 18 – 20 April: Preparing & Writing Administrative Reports
2016 19 – 21 April: Positive Thinking & Goals Achievement
2015 26 – 28 July: Skills Of Dealing with Different Characters
2013 19 – 21 November: Enhancing Performance Effectiveness & Building Organizational Culture
2013 14 – 16 May: Neuro-linguistic Programming (NLP)
2011 30 October - 01 November 2011: Excellence in Customer Service
EXPERIENCES
Occupation
Period
Job Profile
Pensions Senior Executive
SIO
From:
03.08.2008
To:
31.01.2019
- Following up beneficiaries' accounts
- Preparing payment vouchers
- Communicating with beneficiaries'
- Preparing monthly payroll
-Review beneficiaries' eligibility on a monthly basis
Trainee
Finance Dept -Capivest
From:
01.07.2007
To:
30.08.2007
- Preparing financial reports
- Developing various types of financial models
- Performing various valuation methods
- Filing and record keeping
Trainee
Operation Dept -GIB
From:
03.07.2006
To:
31.08.2006
- Daily operational reports
- Analyzing, checking and archiving documentation
- Updating databases
- Filing and record keeping
ADDITIONAL SKILLS
Languages: Good commands of spoken, and written Arabic & English
Computer Skills: Microsoft Office Applications and Excel Simulation
References are available upon request
Contact this candidate