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Data Capturer Customer Service

Location:
New Valley, Eastern Cape, 5319, South Africa
Salary:
13000
Posted:
June 17, 2022

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Resume:

YANELISA NONGENA adrfl9@r.postjobfree.com

ERF *84 EXT 03 CELL : 078-***-****

NORTH STREET

MT AYLIFF

4735

CAREER OBJECTIVES

To join a high-performance team where there is an opportunity to learn and implement a broad range of acquired skills through my formal education and previous working experience.

WORK EXPERIENCE

P.I Security Services 7th March 2022- To Date

Office Administrator

DUTIES

Schedule regular weekly and monthly meetings and record decisions.

Performing administration duties such filing, data capturing, invoicing and Quotations.

Ordering office resources.

Receiving stock and tracking stock movement.

Booking of accomodation, leave, overtime, travel allowances and expense claims of all resources.

Preparing Monthly Payroll.

Prepare and provide documentation to internal teams and key stakeholders.

Track expenses and provide financial feedback to the executive managers.

Acting as point of contact for all clients and potential employees.

Logging of all relevant compliance information to statutory bodies.

Attending to customer queries.

Handling telephone calls and Emails.

Ulutho Trading July 2021- March 2022

Food Services Supervisor

DUTIES

Supervised, trained and motivated staff of 20 in all aspects of customer satisfaction.

Maintained a skilled kitchen staff by properly coaching, counselling and redirecting employees.

Supervised staff members during all aspects of catered events to ensure high quality service.

Established opening/closing routines, hiring procedures, planning menus, disciplinary guidelines for employees and ordering supplies based on an inventory control spreadsheet.

Scheduled necessary maintenance for kitchen equipment to ensure proper function.

Implemented and ensured compliance of standard operating procedures.

Designed electronic file systems and maintained electronic and paper files,

Organized files, developed spreadsheets, drafted reports and emailed weekly orders.

Received and screened a high volume of internal and external communications including email and mail.

Managed administrative tasks including answering phone calls.

Department of Education (Thornville JSS) Oct 2020 - May 2021

School Admin Assistant

DUTIES

Responsible for Data capturing on SASAMs School database.

Performing clerical duties within the administration of the school.

Assisting in preparation of budget.

Reconcile, balance and prepare monthly/quarterly financial statements.

Record keeping of school, staff and non- teaching staff and their attendance.

Ordering and distribution of school stationary.

Handling correspondences, manage filing and making copies.

Procurement and provisioning.

Administration of admission and transfer of learners.

Distribution of Payrolls from the office.

Compiling Agendas and board meetings are prepared and distributed.

Department of Education (Hostel Management Services) Oct 2018 – Sept 2020

(INTERN)

DUTIES

Record, organize, capture and retrieve correspondence and data.

Performing administrative duties in the office.

Distribute documents/packages to various stakeholders as required.

Arrange travel and accommodation for staff.

Checking correctness of subsistence and travel claims of officials.

Rendering general clerical services in the office.

Keep and maintain personnel records in the office.

Handling telephone calls and directing calls to other directorates.

Retrieving emails and sending mails to service providers, District coordinators and Superintendents.

Department of Education (Scholar Transport Services) Oct 2017- Sept 2018

(Data Capturer)

DUTIES

Data Capturing and Data verification, data archiving and pointing out variation.

Identifying and consolidating duplicate entries.

Organizing files and collecting data to be entered into the computer.

Analyzing data for errors and creating accurate spreadsheets.

Accurately entering information into various computer programs.

Providing support through administration work, making phone calls.

Correcting errors in a manner that will optimize swift and accurate capturing.

Processing incoming and outgoing mail.

Handling telephone information requests.

Crystal Business Company Jan 2016 - December 2016

(Admin Officer )

DUTIES

Responsible for the effective management and administrative activities in the Manager’s office and the business.

Performing all the administration duties.

Receiving cash from the customers and ensuring customer service runs properly.

Conduct record management for expenditure commitments, monitors expenditure.

Co-ordinate logistical arrangements for meetings when required and performs secretariat role during meetings.

Assisting Customers for online applications on the internet.

Holy Cross Education Centre- Umtata April 2013- May 2015

(Admin Clerk)

DUTIES

Responsible for capturing data on SASAMS school database.

Typing school related documents i.e. school magazine articles, posters & designing school events.

Performing all administrative duties at school.

Organizing and scheduling staff meetings.

Developing and maintaining a filing system for the school records.

Assisting in learner admissions and registration.

QUALIFICATIONS

Tertiary Education

National Diploma : Office Management & Technology

Institution : Walter Sisulu University

Year : 2014

High School

Name of Institution : St John’s College

Highest Standard Passed : Grade 12

Year : 2009

SKILLS AND COMPETENCES

Computer Literate (Microsoft Office Packages).

Excellent Organizational skills and Planning skills.

Effective Time Management and ability to work to deadlines.

Strong written and verbal communication.

Excellent customer service skills.

Ability to work unsupervised within a small team and independently.

High attention to detail.

Demonstrated data capturing speed and accuracy

Problem solving and Decision making

Forward planning and strategic thinking.

REFERENCES

Mr. Z Magocoba (P.I Security Services) HR Manager : 065-***-****

Tel (Work) : 039-***-****

Mrs. D Sigcawu (Ulutho Trading) Director : 078-***-****

Tel (Work) : 047-***-****

Mrs. T Dipa (Thornville JSS) Principal : 083-****-***

Ms. Ntanjana (Dept. of Education) Admin Officer : 073-***-****

Tel (Work) : 040-***-****



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