Data Entry Clerk
Resume:
Candace Murray
Jonesborough, TN *****
**************@***********.***
Driven Customer Specialist committed to providing quality service and timely issue resolution. Proficient communicator and detail-oriented. Accustomed to working in stressful, high-volume call environments while providing efficient and accurate support. Professional Customer Specialist motivated to provide the highest quality customer experience. Strong administrative and organizational skills. Dedicated to increasing customer satisfaction and retention through efficient and accurate problem resolution. Adaptable Data Entry Clerk with nine years of success managing information in different types of database systems. Independent problem-solver focused on consistent precision and data accuracy. Expert in identifying errors while proofreading existing system data. Recruiting potential applicants for different departments providing excellent skills for hiring management service.
SKILL
• Multi-line phone talent
• Proofreading
• Independent worker
• Insurance eligibility
• Office Suite
• data collections
• Data Entry
• Good listening skills
• Professional telephone demeanor
• Word processing
• Office administration
• Microsoft Office
• Excel
• Recruitment Specialist
• Health care worker
• Medical records
Authorized to work in the US for any employer
Work Experience
Data Entry Clerk
Heath Care facility SharePoint Inc - Boston, MA
March 2019 to December 2021
Work in medical records. Fulfilling all data entry needs any records that were needed from other departments. Had to perform all the duties for client services. A lot of typing and getting forms filled out for each patient that was asked to retrieve. utilizing all tools available to help fill in the patient portal from paper records and some from other portals. Having accurate patients names in the portal. Fast pace environment.
Customer Service Specialist
AT&T Corporation - Atlanta, GA
March 2014 to February 2018
• Corrected any data entry error to prevent later issues such as duplication or other data issues
• Evaluated source documents to locate information needed for each data entry field
• Obtained scanned records and uploaded into the computer systems.
• Replied to applicants that went through the application process for positions that were available in the company.
Administrative Assistant
Department of science and tecnology - East, Tennessee August 2011 to February 2014
State University, Johnson City, TN
• Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
• Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
• Routed incoming calls and faxes and drafted detailed messages to expedite response.
• Offered departmental administrative support.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel, and ground transportation.
Customer Service Representative
Finger Hut - Johnson City, TN
January 2008 to March 2011
• Answered customer telephone calls promptly to avoid on-hold wait times
• Handled constant flow of customer calls with up to numerous calls in queue per minute
• Assisted customers with setting appointments, shipping special order request, and arranging merchandise pick-up at other locations
Education
Associate in Arts (AA) in Professional Technology
Northeaststate Community College - Blountville, TN Cosmetology License in Hair nails and massages
Tri Cities Beauty College - Johnson City, TN
Associate in Arts (AA) in Administrative assistant Branell College - Atlanta, GA
Skills
• Multi-line Phone Systems
• Administrative Experience (9 years)
• QuickBooks
• Recruiting
• Proofreading
• Microsoft Outlook (5 years)
• Transcription
• Event Planning
• Clerical Experience
• Word Processing
• Microsoft Powerpoint (5 years)
• Office Management
• Technical support
• Multi-line Phone Systems
• Medical Office Experience
• Multi-line Phone Systems
• Medical Office Experience (4 years)
• Microsoft Excel
• English
• Microsoft Word (8 years)
• Customer service
• Data entry
• Computer literacy (8 years)
• Typing (10+ years)
• Microsoft Office (5 years)
• HIPAA (2 years)
• Computer skills
• Documentation review (2 years)
• Medical records (6 years)
• Medical billing (3 years)
• Human resources
• ICD-10
• Front desk (4 years)
• Medical terminology
• EMR systems
• Insurance verification
• Sales
• Medical receptionist
• Medical scheduling
• SharePoint
• Care plans
• Google Suite
• Office experience
• Time management
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