Kimberly Vickerstaff

*** ******* **, *********, *******, 30253, US • 470-***-**** • adrfj1@r.postjobfree.com Exceptions Lead with experience in warehouse operations and logistics. Dedicated to learning, growing, and succeeding in Customer Service, or warehouse setting with outstanding and Communication abilities.

Willing to go above and beyond to meet tight deadlines and achieve company objectives. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. With a strong understanding of shipping documents and quality assurance protocols, committed to high-quality department operations. With an exceptional eye for detail and a commitment to taking initiative, consistently completes tasks quickly. Inspection of shipments and resolving issues with vendor representatives are examples of fast-paced work that can be managed with little supervision. Successful in terms of quality control and following instructions. Supervision

Packing and scanning

Customer service

MS Office

Data entry

Problem resolution

Quality control

Medical Office Assistance - Some college (No degree) Georgia Medical Institute - Terrible Blvd., Jonesboro, GA Exception clerk

Prepared materials for shipment by packing, securing, labeling, and applying postage to them. Simulation clerk - November, 2015 to Present

Luxottica Retail - McDonough, GA

Shiftsmart- RemoteGust care agent

•Remote inbound call center, Assisting guest with reservations, venue questions guest may have directing them to the correct sources. Released orders for pickers to pick. Identify the solve any problem with deliveries that are unable to be release. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

•SAP