DeAnna S. Blight-Ramsey
Chandler, AZ 85224
***************@*****.***
OBJECTIVE
To utilize my skills and experience within a superior establishment with high service standards that are both expected and appreciated. To provide quality service while building repeat guests in order to advance myself and the business.
EXPERIENCE SUMMARY
My twenty years of experience in the service industry has provided me with a well rounded understanding of multiple aspects of the service industry. I have worked in restaurants, night clubs and lounges. These different experiences have allowed me to build a strong network of clients and see the different techniques employed in running operations. I have been able to share experiences with both coworkers and management, helping to improve many operational standards and practices. I have an outgoing personality and love to learn from those around me. I seek out new adventures and challenges, which is why I enjoy this industry.
Work experience
UPS September 20 – January 21
Seasonal supervisor for cargo planes
Instawork March 19- September 20
Promoting, serving, merchandising
Snooze March 16 – April 19
Remote bar/server
·Setting up and breaking down remote bar.
·Serving guests and making all their cocktails
·Money acquisition
Joyride February 13- March 2016
Trainer / Bar / Server
·Trained and supervised new hires proper methods of safe handling food and beverages.
·Helped start a new training program
Oreganos August 10 – March 13
Trainer /Bar /Server
·Opened new restaurants and trained new staff
·Helped create and assemble a training program
Spirit’s Lounge October 01 – October 2011
Opening Manager
Extensive experience in servicing customers as they are related to reservations, customer complaints or inquiries, corporate issues, as well as follow up calls regarding previous visits.
Opened the property in the midst of economic decline while working with management to stabilize and gain share as it relates to local business and competing promotions.
EDUCATION
University of Arizona
August 2000- May2001
Study- Psychology
Arizona State
August 2001 -May2002
Study- Communications
Desert Vista High School
August 1996- May 2000
References
Jecika Kellogg
Director of adult education
East valley Institute of Technology
Phone: 602-***-****
Allen Snyder
Civil Engineer
Atkins North America
Jessica and Rob Shearer
Majors in the Marines
Based out of Washington and Hawaii
Phone: 480-***-****