Independent Distributor Customer Service
Resume:
**********@*****.***
GARY KONUSZEWSKI
Buford, Georgia
https://www.linkedin.com/in/gary-konuszewski-76089a34/ A proven leader with extensive sales managerial experience in highly competitive industries. Skilled in product management, business development and strategic planning with recognized results in sales performance. Extensive experience in attracting, retaining, and developing results-oriented teams with personal skills that motivate the organization to exceed forecasted sales and profitability targets. Core Competencies:
• Successful leader in identifying top sales talent, building strong teams and motivating high performance
• Proficient in all aspects of end user and channel sales
• Developing business plans that deliver on company goals and objectives
• Expanding business into new regions by growing new customer base
• Growing sales and market share, even in territories with little potential for expansion
• Identifying customer requirements and negotiating contracts that meet their needs, while exceeding profit targets
• Building long-term customer relationships
Professional
HEWLETT PACKARD (H.P.)
American Multinational Information Technology Company Channel Sales Manager 2019 – April 2022
• Managed 11 U.S. Sales Reps while reaching over 366 channel partners
• Responsible for hiring and training of sales team
• Exceeding industry standards for customer satisfaction and maintaining high customer retention levels
• Team excelled over quota two consecutive years with an average of over 114% of quota with sales over $171 million each year
• Upskilled sales team to become SMEs resulting in higher customer satisfaction and retention metrics
• Utilized Salesforce to help drive sales revenue
• Provided executive summary reporting with corresponding recommendations for quarterly strategic planning
• Developed and drove change management to Amplify which resulted in a 94% adoption rate by the partners
UNIFIED AV SYSTEMS
Leader in Audio Visual Technology
Regional Sales Director 2017 - 2019
• Manage seven sales consultants across the State of Georgia
• Mandated reduction in sales force, however, continued to increase sales by 32%
• Continue to make significant improvements in teamwork with the sales team, the engineering team, and subcontractors
• Revamped sales reports to better track activities that drive and improve results
• Created a Vertical Market Strategy specifically for the AV market that significantly increased market share
• Recruited, developed, and trained sales team
• Identified new accounts and developed sales plans to secure new business opportunities STANDARD OFFICE SYSTEMS
Atlanta based technology services company, providing copiers, printers, communications & IT services National Account Manager 2013-2017
• Strategically positioned to handle large corporate accounts both current and new business
• Continued to average over 130% of quota for the four years
• Partnered with senior level executives customizing solution offerings to reduce customer cost and increase revenue growth
• Helped train and develop existing sales team
• Exceeded revenue targets selling products and services throughout the United States
• Improved relations with existing client base to expand regional sales levels XEROX - GLOBAL IMAGING SYSTEMS OF MICHIGAN
Global leading enterprise for business process and document management Regional Sales Manager/Senior Sales Consultant
• West Michigan Region:
- Completely reshaped and developed new sales team
- After two years in newly created management position, sales increased 160%
• Lansing Region:
- Built new sales force in region where Xerox previously did not compete 2007 - 2013
- After one year in new territory, grew new business 42%, while company directive was 25%
• Accountable for team results on revenue and expense goals
• Contribute to national sales strategy development
- Define long-term strategy and sales processes to achieve corporate objectives
• Develop and execute marketing programs to enhance brand awareness IKON
World's largest independent distributor of office equipment and professional business processes District Sales Manager for Mid-Michigan Marketplace 1990 - 2007
• Supervised and motivated a team of 12 sales representatives to successfully exceed quota assignments in three regional offices of Mid-Michigan (Saginaw, Flint and Lansing)
- Developed Individual Development Plans (IDPs) for each representative to help meet/exceed objectives
- Increased employee competence by developing training programs and building teams
- Restructured the sales force to meet needs of Mid-Michigan markets
• Directed the selling activities of four Major Account Executives
• Provided management direction for profit and loss in all contract negotiations
• Developed and executed marketing programs to build brand awareness and product sales
- Analyzed competitive strategies and executed plans to increase market share
• Developed customer relationships and resolved consumer conflict
• Participated in the development of new customer service policies and procedures
- Analyzed service surveys and implemented new strategies to exceed customer satisfaction
• Annually exceeded revenue, margin, and income targets Education .
Bachelor of Science in Business Administration
Saginaw Valley State University
Executive Development Programs .
Field Sales Leadership Behavioral Management
Performance Development Process Management
Leadership Competencies Training Numerous Sales and Negotiation Seminars
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