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Board Member Customer Service

Location:
Gaithersburg, MD
Posted:
June 16, 2022

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Resume:

Jim Streight

Experienced Business Executive 301-***-****

adrfel@r.postjobfree.com

LinkedIn.com/in/james-streight

I translate strategy into action.

EXPERIENCE

Chief Marketing Officer, Research Financial Strategies Dec 2017 – Present

Responsible for the firm’s overall marketing and business development strategy including client acquisition and retention, market research, print and digital media, brand development, advertising, publicity, event oversight and outreach to industry professionals

•Redefined B2B and B2C strategies to further brand development and build market share within regional and national markets.

•Responsible for business strategy, marketing operations, identifying new market opportunities, market research, branding, and business development

•Oversee all client events, industry conferences, travel, creation of marketing materials, social media, and presentations

•Redesigned and personally built multiple websites emphasizing SEO and optimized content for increased UX

•Improved website traffic over 680% in a 6-month period & doubled the average page views per visitor

•Assets under management (AUM) increased by 42%

Chief Operating Officer, Striquer Funds Jan 2015 – Dec 2017

Recruited to provide start-up expertise, operational, and executive leadership at an international hedge fund specializing in the trading of diversified global macro futures contracts.

•Restructured organization to increase efficiency and drive productivity and profitability

•Increased fund assets by 108% and decreased customer acquisition cost by 37% through improved direct marketing and utilizing B2B and B2C strategies

•Recruited and managed a team of international sales representatives and support staff

•Collaborated within executive leadership team to identify, develop, and implement short and long-term business strategies, branding and market planning. Tracked results, trends and market opportunities for business forecasting and reporting

•Ensured records and document management, communications, logistics, purchasing oversight, and office acquisition and buildout, and compliance with Federal financial regulations and security programs

•Helped facilitate the sale of company to an outside investor group

Managing Partner, Silverlake Real Estate Investments May 2005 - Dec 2015

Managing Partner and founder of a real estate investment portfolio concentrating on redevelopment & rental opportunities of residential, multi-family, and commercial properties within the Washington, DC market.

•Directed the procurement, redevelopment, and asset management of over 40 residential and commercial properties

•Negotiated property acquisition and project management, as well as budget and accounting to ensure maximum value for each investment. Responsible for all asset management, design, scheduling, construction management, financing and contracts

•Year over year net profits increased between 15-22% due to the streamlining of operational efficiencies

•Supervisory and oversight responsibility for staff, budget, financial performance, and resolution of operational issues for property managers, contractors, realtors & permitting agencies

•Experienced in construction, redevelopment, and property management of HOC, Section 8, voucher programs, multi-family, value added, residential, commercial, retail, high end properties

•Developed a strategic business model that resulted in the sale of targeted properties with an average of 3 days on market

•Constructed contracts and reviewed leases, bids & local regulations from both buyer and seller positions

•Over 25 years of combined real estate experience including asset management, leasing, property management, project management, commercial and residential design and buildout, financing, acquisitions, and dispositions

Chief Executive Officer / Founder, Great Beginnings May 1991 - Jan 2015

Founded and built the leading independent specialty store chain with regional and national market exposure.

•Grew from start-up to multi-location industry leading company with peak annual sales of $25 million and 30,000+ SKUs

•Set and maintain high-level operating standards and visitor experience for a high expectation clientele

•Designed and managed commercial buildout and daily operation of multiple high-volume retail, warehouse & distribution and office locations ranging from 10,000 to 80,000 square-feet

•Developed a reputation for excellence in customer service and cutting-edge marketing strategies that propelled the stores to a consistent #1 ranking in the DC metropolitan area, 1 of the top 3 markets in the US and top independent retailer distinction

•Directed the company’s administrative functions to deliver effective and efficient operations programs including staff recruitment, performance appraisals and standards, budget planning and accounting, human capital resources and workforce planning, SOPs, inventory management and procurement of goods and contract services, information systems and technology, records management, audit follow-up, and multi-location facilities maintenance

•Designed and executed an industry leading e-commerce division generating over $12 million dollars annually

•Built, motivated, and managed a high-quality multi-tiered team of over 120 people with average longevity of

10+ years

•Leveraged B2C and B2B marketing and strategic partnerships with companies such as Amazon, eBay, and Overstock, as well as with government, local communities, and non-profits. Developed extensive wholesale and retail practices and procedures

•Evaluated and deployed hardware and software systems, CRM, and point of sale programs on an annual basis to ensure operational efficiencies

•Significant success in developing and implementing effective strategies for positive change and enhanced profitability

•Developed a large-scale warehousing and delivery network to service both the DC Metro area as well as nationwide

EDUCATION

Bachelor of Science, Economics and Business

University of Maryland, College Park, MD

AWARDS & HONORS

Leadership Excellence, Striquer Funds

Business Partnership Award, Montgomery County, Maryland

Business Achievement of Operational Excellence, BFP Trade Association

Top Social Media and Website, International Furniture & Design Association

Best Customer Experience Award, N.I.N.F.R.A.

Top 5 US Specialty Store Concepts, Earnshaw’s Magazine

VOLUNTEER & NONPROFIT EXPERIENCE

Corvette Club of America, Board Member 1990 - Present

Nonprofit, community-based charity organization

Board Member positions held: President (2020-2022),

Past: Vice President, Director of Communications, Marketing & Events Chairman, Treasurer

Washington Brass Institute, Board of Trustees 2018 - Present

The Washington Brass Institute’s mission is to nurture, challenge and inspire young minds through

music, profoundly changing lives and our community for the better

Safe Kids Montgomery County, Leadership Development Program 2000 - 2015

Helped develop, manage and promote the Kids In Safe Seats program throughout the region 4-y

Industry Consultant, CPSC - Product Safety 2008 - 2014

Provided industry-based insight to the CPSC concerning current and future safety standards and a pattern of exceptional p handle the



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