Mortgage Underwriter/Loss Mitigation Spec/HELOC

Highly creative, visionary individual who is a results orientated, self-starter and decisive leader with proven success in strategic thinking, problem solving, networking, presentation/public speaking and operations management.

EXPERIENCE

MORTGAGE UNDERWRITER – PennyMac – remote role (12/19-5/22)

Reviewed mortgage loan application for Conventional refinances, purchases & multipack loans. Non-QM & Collateral Underwriter experience.

Calculated W2, self employed, and retirement income

Calculated assets as needed

Ensured any red flags were addressed

Reviewed, tax returns, title reports, income docs, appraisals as needed

Worked multipack loans (5+)

Was considered a SME and asked to assist in multiple training calls, assisting in updating the P&P’s for various process updates needed

Was asked to do many one on one trainings with new hires to ensure they understood the processes

Proficient in Encompass, Excel and Word

Was up for next FHA training program prior to lay offs

MORTGAGE UNDERWRITER – American Pacific Mortgage Roseville, CA (6/15-2/19)

Reviewed mortgage loan applications for Conventional refinances and purchases.

Determine if the LTV (loan to value) and/or the DTI (debt to income) is acceptable to proceed with the application

Factor/calculate all relevant income sources provided; able to calculate rental income, ssi/retirement/ira income, wage earner income

Discuss with the processors/loan officers any areas of concern and assist in problem solving a viable solution so that they may move forward with obtaining a loan for their customer

Review title reports, credit reports, appraisals, flood/hazard reports

Customer favorite, consistently received awards & accolades from both branches and home office employees

HSS II/1st Liens & HELOC/Fulfillment Dept – Bank of America Rancho Cordova, CA (02/13 – 6/15)

Processed & Decisioned applications for loan refinances for either first liens or Home Equity Lines of Credit (HELOCs)

Determine if the LTV (loan to value) and/or the DTI (debt to income) is acceptable to proceed with the application

Factor/calculate all relevant income sources provided; able to calculate rental income, ssi/retirement/ira income, wage earner income

Calculate any viable counter offers if the original amount applied for is not available (this is for HELOCs)

Discuss the appraisal/comparables with the Homeowner and discuss if an appeal is an option

Collect any additional documentation needed from the Homeowner in order to make a final decision

Review title reports, credit reports, appraisals, flood/hazard reports

Discuss decline decisions in a professional & empathetic manner to the customer

Consistent top performer in quality review for application submission, along with meeting all production goals.

Case Management Quality Analyst – Bank of America Rancho Cordova, CA (10/11-02/13)

Listened to phone calls of CRMs speaking directly to Homeowners.

Provided feedback and scored the CRMs on the conduct of their calls.

Made sure CRMs complied with all local, State, Federal and company guidelines when speaking to Homeowners

Made sure/reviewed/scored CRMs for their documentation in the appropriate systems

Would generate GRPs (Global Recognitions) to the CRMs that provided excellent customer service to our Homeowners.

Specialty Servicing Advocate/HSSII/CRM/POD – Bank of America Simi Valley, CA (01/11 –10/11)

Worked in direct contact with homeowners in a variety of distressed situations. Assisted with the POD team and helped implement and launch the CRM process that had been rolled out to over 7000 employees.

Review, collect and submit documentation for either MHA or InHouse Loan Modifications

Discussed liquidation options to homeowners that cannot qualify to keep their homes

Assisted with the roll out of the CRM process. Was in test bed and helped to create the model being used at this time

A consistent Top Performer; recommended to work directly with Investors and their book of business

Phone calls with homeowners are repeatedly being submitted to upper management for review as appropriate and exemplarily call.

Multiple awards given for going above and beyond; Assisting other team mates and associates; Getting recognition from management for continued participation.

Very diplomatic, calm and works well under pressure

MLO - SR Loan Services Specialist - Countrywide/Bank of America, Simi Valley, CA (11/08 – 01/11)

Working with a variety of investors, MI companies and realtors in the negotiation dealings for the short sale process.

Review, collect and negotiate all short sale transactions

Answer/Assist homeowners with any questions regarding the short sale process

Ordered credit reports and appraisals

Extensive follow up and detail management required when negotiations were under way

90% of negotiations were deals that brought the company at least a 90% net return

Was chosen to work with high touch, high loss, high balance accounts that required precise negotiation skills in order to obtain the most money for the bank

Consistent high performer

A natural leader that encourages team spirit

Self motivated individual who is continually looking to improve and learn more about the POD process

REFERENCES: Available upon request

Contact this candidate