Warehouse Supervisor Customer Service

Louis E. Josey Sr.

**** **** ***** *****

Randallstown, Maryland 21133

Cell 202-***-****

Objective

To acquire a responsible position in operations or warehouse management with an opportunity for advancement.

Reyes Holding- Washington, DC 2017-Present

Position: Night Warehouse Supervisor

·Ensure quality standards and productivity standards are achieved with safety being a priority.

·Accountable for supervisory functions of the night shift

·Responsible for Warehouse productivity tracking, to meet customer schedules and maximize operational efficiency

·Assist with various transportation/warehouse duties related to DOT regulations, OSHA, fleet operations, and scheduling

·Coach and lead the Warehouse team to increase productivity and provide high-quality customer service

·Ensure completion and proper execution of work procedures

·Ability to read and understand product codes

·Other projects or duties as assigned.

Brame Specialty Company Inc.-Durham, NC 2016-2017

Position: Night Warehouse Supervisor

·Supervisor staff of 14 (four warehouse checkers and ten builders)

·Issue pick tickets to builders and warehouse checkers depending on dispatch.

·Insure trucks are staged, checked and tagged correctly throughout the warehouse

·Collect picking error sheets and verify any cuts that were made by matching white and pink copies to accurately report with what is on the truck

·Insure all out of stock products are cut from Norand cash box boxes and all load sheets are printed

·Spot check staging area to verify pallet count on truck and all bay doors are secure

·Assign builders aisles and common areas to be cleaned nightly

·Conduct 100 percent physical inventory every Saturday and coordinate with Distribution Department

·Maintain log forms for internal control with assurance of financial and business information accuracy

Canada Dry Potomac-Glen Burnie, MD 2005-2016

Position: Night Warehouse Supervisor

·Supervisor staff of 14 (four warehouse checkers and ten builders)

·Issue pick tickets to builders and warehouse checkers depending on dispatch.

·Insure trucks are staged, checked and tagged correctly throughout the warehouse

·Collect picking error sheets and verify any cuts that were made by matching white and pink copies to accurately report with what is on the truck

·Insure all out of stock products are cut from Norand cash box boxes and all load sheets are printed

·Spot check staging area to verify pallet count on truck and all bay doors are secure

·Assign builders aisles and common areas to be cleaned nightly

·Conduct 100 percent physical inventory every Saturday and coordinate with Distribution Department

·Maintain log forms for internal control with assurance of financial and business information accuracy

National Academies Press- Landover, MD 2002-2005

Position: Warehouse Supervisor

·Supervising a staff of sixteen

·Train new hires

·Schedule material pick up and deliveries

·Maintain employee’s schedule and personnel records

·Conduct yearly evaluations and salary increases

·Review prepared and packaged of over 200 book orders daily

·Schedule delivers and track packages then contact clients to ensure customer satisfaction

Windermere Information Technology System- Annapolis, MD 1994- 2002

Position: Operation Manager:

·Supervised a staff of four in the shipping and receiving warehouse

·Trained new hires

·Maintained scheduling and attendance records

·Collected, reviewed and approved timesheets

·Monitored and approved vacation schedules

·Contact suppliers for parts ordering

·Prepare purchase requisition reports

·prepare packages for shipment from 50-200 pounds

·Record incoming and outgoing packages and track shipped package through Federal Express, Airborne, and UPS

·Inventory parts and stored supplies

·Support finance department to secure proper payment for product received

United State Army 1987-2003

Supply: Operated a supply room supporting over two hundred people, prepared supporting documents, and maintain company supplies and equipment.

Repair Parts Exchanger: Received, stored and exchanged accountable repair parts. Prepared modifications, turns ins, cancellations, and follow ups of repair parts, issued and stocked repaired parts based on demand.

Inventory: Conducted physical inventories for over 200 stocked items, verified pricing, verified stock code numbers and shelf life on items. Maintained a 95% readiness rate on stocked items.

Administration: Prepared several different daily and monthly reports, maintain inventory reports, and filing. Post document register statues and produced monthly reconciliation.

Vehicle Operations: Operated tractor up to five tons, hauled supplies, operated storage vans and personnel vehicles.

Education

Basic Non-Commission Officers Course Phase-2 1999

Basic Non-Commission Officers Course Phase-1 1998

Leadership and Development Course- Diploma 1992

Fort Hood, TX

Equipment Records and Parts Specialist course- Honored Graduate 1991

Fort Lee, VA

Hawaii Pacific University 1991

Schofield Harrack, HI

Francis L. Cardozo High School- Diploma 1985

Washington, DC

PC Literate: MS Word, Excel, Power Point, Outlook, Deltek and Internet Navigation

Contact this candidate