Student Representative Customer Service

Phumulane Silidi, Sale Representative

***** ***** ******

Etwatwa, Benoni.

*************@*****.***

+27(0)82 450 8959.

SUMMARY

I have been a loyal employee for various conglomerates throughout my 16 year work history. My time at these conglomerates has been invaluable and I have had the pleasure of working with local, regional and global colleagues and customers and am looking forward to sharing my experiences. My knowledge and experience over the years encompasses the areas of customer service, sales (both internal and external) and projects. I know this makes me the perfect candidate for this opportunity and will open opportunities to further my career.

EDUCATION

Navigators Leaders Development Programme, 2015 – University of Free State. Diploma in Mechanical Engineering, Feb 2017 (Pending) – University of South Africa University. WORK EXPERIENCE

Atlas Copco South Africa (pty) Ltd.

Filling Clerk and Warehouse Assistant 2004 - 2007

Filling and retrieving proof of delivery notes.

Scanning proof of delivery notes into RTT computer database.

Picking parts and accessories for workshop jobs and packing delivery to customers.

Receiving of parts and accessories from Sweden, India and Germany.

Binning parts and accessories as per allocated bin locations within the warehouse. Atlas Copco South Africa (pty) Ltd.

Internal Sales – Portable Diesel Compressors and Generators. 2007 - 2012

Answering office telephone to assist customers with sizing of compressors and generators.

Compilation of quotations and tenders as per set discount structure.

Licensing portable trailers for them to be towed legally on the road.

Pre-delivery inspection to insure that compressors and generators units start and are working properly.

Retrofitting of portable trailer for different vehicle towing eyes.

Police clearances for trailers that will be export to Swaziland, Botswana, Lesotho, Namibia, Zimbabwe and Mozambique.

Atlas Copco South Africa (pty) Ltd.

Product Marketing and Sales – Construction and Mining Equipment. 2012 - 2016

New business development in allocated territory.

Customer hands on equipment demonstrations of construction and mining tools and machines.

Exhibitions and golf days stand set ups and manning.

Territory Management.

Distributor Management.

Imfuyo Air Products .

Sales Representative- Construction, Mining and Locomotive Equipment and Spares. 2016- 2018.

New business development in allocated territory.

Territory management.

Aftermarket sales.

Competitor analysis within allocated territory.

Aggreko South Africa

Sales Engineer – Generator and Cooling Systems Rental. 2018 - 2018

Compressor rentals.

Generator rentals.

Cooling tower chiller rentals.

Portable air conditioning unit rentals.

Howden Donkin Fans

Sales Associate- Industrial Fans and HVAC systems.

New business development in allocated territory.

Managing key accounts like Eskom, Sasol and mining houses within the allocated territory.

Territory management.

Competitor analysis within allocated territory.

HONORS / AWARDS

Customer service award – Atlas Copco 2014

School Prefect – Putfontein Primary School 2000

Student representative council – Hoerskool Hans Moore 2004. References available on request.

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