Customer Service Contact Details

NENCY PATEL

Contact details: 226-***-**** ***********@*****.***

Address: ***,***** ******, *******, **, N9B 2B8

PROFESSIONAL SKILLS

• Able to work long shifts and able to work on weekends as well.

• Excellent communication skills with a focus on team-building and customer relations.

• Outstanding organizational, multitasking, and problem-solving abilities.

• Passionate about new challenges and new roles.

• Able to lift up to 60lbs without assistance.

• Ability to balance workload efficiently in a constantly changing environment.

• Proficient with computers and technology.

• Ability to ensure quality standards are met

WORK EXPERIENCE

Corporation Dangee Dums - Ahmedabad, India January 2021 – April 2022 The company is Consumer Products Group (CPG) which makes packaged bakery products for sales in its own stores.

Customer Service (Full time)

● Manage delivery, inventory and cash in a well manner at the store of the company.

● Promptly respond to customer enquiries in person or via phone, email or social media.

● Collaborate with the team to quickly resolve customer complaints with appropriate action.

● Provide assistance for organization, cleaning and maintaining of working areas.

● For meals, prepare trays with the appropriate dishes, glasses, cups, condiments, and eating utensils.

● Assist with cleaning and restocking at the end of the shift. MacDonald's - Windsor, ON April 2022 – June 2022

The company is a multinational fast-food corporation. Cashier (full-time)

● When clients come to the desk or the drive-through window, greet them and inquire what they want to get.

● In order to upsell food goods, provide consumers with information on add-ons and upsize availability.

● Ensure that all condiments, such as sauces and ketchup, are placed in the bag with the prepared orders.

● At the end of each shift, tally the cash drawers and make sure that any inconsistencies are identified and corrected.

● Clean and maintain workstations, also support management with inventory monitoring and stock ordering.

● Assist in the preparation of catering orders or other tasks that require preparation. EDUCATION

Masters of Applied Computing – I.T. May 2022 - Present The University of Windsor, Windsor, Canada.

Bachelors of Engineering – I.T. Aug 2017 – May 2021 Gujarat Technological University, Ahmedabad, India. VOLUNTEER EXPERIENCE

Event Coordination Volunteer - May - June 2021

Peer Support Center, University of Windsor, Windsor, ON

● Planned, marketed, and led an event aimed at reducing exam stress attended by over 50 students LANGUAGE COMPETENCIES

● Hindi, Gujarati: native language

● English: Fluent (speaking, listening, reading, writing) AVAILABILITY

All day

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