Victor N Champ *rd

860-***-**** adrf6d@r.postjobfree.com Columbia, CT 06237

SUMMARY

Efficient Sales skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Astute sales professional adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Personable professional consistently praised by management for exceeding annual sales. Available 50 hours per week, including weekends and evenings. Accustomed to identifying customer needs and upselling to higher value products. Composed and articulate individual with expert-level product knowledge. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of Home improvement and developIng restaurant and Bar menus.

SKILLS

Business development

Product description

Networking

Customer care

Sales management

Up-selling

Sales presentations

Deal negotiation

Needs analysis

Buying signals

Sales closing

Product and service knowledge

On-site product demonstrations

Territory sales

Inside and outside sales

Post-sales support

EXPERIENCE

Salesperson, Precision HRG, January 2018-April 2020 Marlborough, MA

Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.

Scored in top 3%% of team sales, averaging over $1,000,000 annually. Maintained strong relationships with customers from introduction to closing. Gathered information from clients to create solutions that achieved business needs and desires.

Sales Associate, Yankee Home, January 2017-December 2018 Chicopee, MA

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Kept apprised of emerging trends and provided informative customer service to assist in product selection.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 40%% or more.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals. Offered product and service consultations and employed upselling techniques. Manager, Mill on the river restaurant, January 2013-November 2017 South Windsor, CT

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.

Assigned tasks to associates to fit skill levels and maximize team performance. Recruited and hired qualified candidates to fill open positions. Greeted and encouraged feedback from customers to implement in-store operational changes.

EDUCATION AND TRAINING

High School Diploma

Rockville High School, Vernon, Ct June 1995

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