Customer Service Representative

Niral Patel

*** ******* ******, *******, ** P*N*K4 ● Cell phone: 778-***-****

● ************@*****.***

−OBJECTIVE –

Upbeat individual seeks customer service representative opportunity with your Company that will benefit from good communication skills, calm demeanor, and a knack for solving problems. And seeking a role as a customer service representative that will benefit from my positive attitude, high energy, and a genuine desire to assist others. Key Strengths

• Communication.

• Ability to Work Under Pressure.

• Decision Making.

• Time Management.

• Self-motivation.

• Conflict Resolution.

• Leadership.

• Adaptability

WORK EXPERIENCE:

Fashion Associate:

Walmart, New Westminster, BC, CANADA Jan 2019 to May 2022

• Processing and stocking all fashion merchandise

• Keeping the salesfloor area clean and tidy for the customer

• Merchandising non-modular fashion items

• Ensuring proper fixtures and supplies are used and replaced if necessary

• Using proper signage as the modular or floor plan dictates (i.e. beanies)

• Replenishing and seasonal merchandise Provides excellent Customer service through:

• Practicing the 3 Meter Rule

• Responding to customer requests for information and service

• Assisting customer in locating merchandise

Receptionist and Customer service:

Comfort Inn, Plymouth, Indiana, USA Nov 2015- Oct 2017

• Greet clients and visitors with a positive, helpful attitude.

• Assisting clients in finding their way around the motel.

• Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.

• Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.

• Preparing meeting and training rooms.

• Answering phones in a professional manner, and routing calls as necessary.

• Assisting colleagues with administrative tasks.

• Performing ad-hoc administrative duties.

• Answering, forwarding, and screening phone calls.

• Hiring, managing and developing the junior administrative team.

• Provide excellent customer service.

Registered Nurse:

Apollo Hospital, Ahmedabad, India Dec 2014- Aug 2015

• Evaluate patients who complain of specific ailments

• Call parents to suggest they pick up patients who might be uncomfortable or who might have developed a contagious illness

• Educate students on hand washing, germs and other health care and safety issues

• Examine and authenticate vaccination records

• Monitor and dispense prescription medications based on instructions from parents and physicians

Registered Nurse:

Medistar Hospital, Himatnagar, India Dec 2012- Nov 2014

• Contact parents and teachers with any medical emergency

• Develop and manage school health and wellness program

• Maintain files on each student’s health and medical history References available upon request

Contact this candidate