Medical Assistant Customer Service

Shanell Shannon

**** ******* ***** ** ************, IN, 46214 317-***-**** ************@*****.***

Career Objective

Efficient professional with 5 years of experience and a proven knowledge of customer service, pre- and post-op care, and scheduling. Aiming to leverage my skills to successfully fill the Medical assistant role at your company.

Professional Experience

UROLOGY OF INDIANA, AVON, IN

Medical Assistant, Aug 2016 – Present

Assisted physicians by preparing patients for procedures

Organized charts, documents and supplies to maintain team efficiency

Performed routine test such as urine dip test

Checked patients in, collected and verified insurance information

Led patients to exam rooms, answered general questions, and prepared patients for physicians by explaining process

JWM NEUROLOGY, INDIANAPOLIS, IN

Medical Assistant, Jul 2015 – Aug 2016

Helped with prior authorizations

Checked patients in, collected and verified insurance information, compiled new patient forms, schedules appointments, and updated patients files.

Education

MEDTECH

INDIANAPOLIS, IN

Associate of Applied Science Medical Assistant (Jul 2015)

References

KATIE TRINH, NP, UROLOGY OF INDIANA

513-***-**** - Physician I worked for

ROBIN LINDEN, MEDICAL ASSISTANT, JWM NEUROLOGY

317-***-**** - Peer at jwm Neurology

SHEA BEVINGTON, MANAGER, JWM NEUROLOGY

317-***-**** - Former Manager

Contact this candidate