Adjunct Professor

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Dr. Allen R. Stevens Home: 718-***-****

**-** **** ***., #*** Mobile: 347-***-****

Elmhurst, New York 11368 Email: ********@****.****.*** Objective: Position as In-Person/ Online Adjunct Professor of Sociology at Manhattan College.

Education:

Ph.D. Sociology

Concentrations: Urban Sociology, Complex Organizations, Research Methods: Surveys and Ethnography.

Graduate School University Center, CUNY, New York, New York 10016. Master of Philosophy

Concentration: Industrial Sociology.

Graduate School University Center, CUNY,

New York, New York 10016.

Master of Public Administration

Concentrations: Administrative Science and Policy Analysis, and Human Resources and Personnel Development.

John Jay College of Criminal Justice, CUNY, New York, New York 10019. Baccalaureate of Science of Criminal Justice

Concentration: Criminal Justice.

John Jay College of Criminal Justice, CUNY, New York, New York 10019. Certification:

Trainer of Trainers

New York State Office of Alcoholism and Substance Abuse Services, Albany, NY 12203.

Mental Health First Aide Responder

New York City Department of Homeless Services

New York, New York 10003.

Computer Skills: BLACKBOARD, SPSS, ACCESS, MS OFFICE. Page 2 of 8

Experience:

2012 - 2019, Case Manager at a Homeless Shelter for Families. Duties: case management and counseling, conducted adult, adolescent, and family counseling; constructed both family and individual service plans based on biweekly assessments; made referrals for clients to various services: social, psychological, psychiatric, medical, educational, and employment. City of New York Department of Homeless Services, Jamaica Family Residence, Queens, NY 11434. 2005 - 2011, Case Manager/ Recruiter at a substance abuse recovery residence for homeless men. Duties: effected client compliance with shelter rules and regulations; managed unmotivated clients to enroll in work skills programs; effectively applied knowledge of New York State penal laws and Federal constitutional laws, and trained staff on Equal Employment Opportunity Commission (EEOC) policies; managed social services unit by formulating and implementing systematized record keeping system, which raised productivity by 50%; revised and improved client recruitment, evaluation and screening procedures; improved means for securing suitable housing placements through training the housing specialist how to research and develop housing resources in order to obtain suitable housing for clients. Skills: organizational, managerial, communication, interpersonal, able to engage multicultural population, team building, sociotherapeutic methods, and case management. City of New York Department of Homeless Services, Kingsboro STAR Mens Residence, Brooklyn, NY 11203. 2004 - Present, Adjunct Professor of Sociology at college. Curricula: Introduction to Sociology, Urban Sociology, Race and Ethnicity, Sociology of Aging, Family and Kinship, Industrial Sociology, Social Deviance, and Research Methods. Capabilities to: present complex information in an understandable form; comfortably teach a very diverse urban population from multicultural backgrounds with a wide range of educational skills. Duties: student advisement and counseling, college service, curriculum development, active research and scholarship. Skills: research, write grant proposals, political-economic analysis, organizational analysis, administrative analysis, management analysis, policy analysis, qualitative research, and quantitative research. York College, CUNY, Jamaica, NY 11451.

2002 - 2005, Assistant Superintendent at a 350 bed assessment center for men. Duties: effectively and efficiently managed shelter operations; supervised multilevel staff of professional and lay personnel; ensured optimal use of available staff and encouraged a team approach to doing the work on the shift; maintained a safe and secure environment for staff, clients, and visitors. Skills: managerial, fire safety coordination, organized systematic operational procedures and arrested client property inventory shrinkage; legal analysis, to ensure the appropriate application of: NYS Penal and Federal Constitutional laws, and EEOC policies, court mandates; policies and procedures of NYC Department of Homeless Services; support policies, rules, and regulations of: New York State Department of Social Services, New York City Departments of: Health, Fire and Police of the City of New York Department of Page 3 of 8

Homeless Services, Bedford-Atlantic Assessment Shelter, Brooklyn, New York 11216. 2000 – 2002, Co-Chair Youth Services Committee as a Community Board Member. Capabilities: organizational, oversaw committee meetings, researched, invited and scheduled guest speakers to make presentations, and formulated findings into coherently organized community initiatives for youth. Skills: supervisory ensured that community board rules of order were followed; writing, wrote proposals for community youth programs. Community Board #4, Corona, New York 11368. 1999 - 2001, Senior Research Associate at Research Corporation (P/T). Capabilities: to manage both technical and social research projects either independently or collaboratively. Skills: proposal writing, utilized object technology in clinical settings for medical applications; applied qualitative and quantitative social research techniques to homeless youth in order to glean longitudinal educational findings of differential educational success rates in primary schools from selected communities, as well as to discovered causative variables for homelessness and predictive variables of homelessness. Autonetrix Systems Corporation, Brooklyn, NY 11216.

1996 – 2002, Case Manager/ Coordinator: Employment and Education at a family shelter. Capabilities: effectively used interpersonal skills to communicate with adults, adolescents, and children. Utilized socio-therapeutic techniques to assist families in the process of both adapting and adjusting to everyday urban life. Skills: able to write proposals for both employment and educational programs, able to conduct sociotherapeutic counseling, analytical writing of cases, illustrated social and psychological barriers to housing, administrative writing for noncompliance, incident reports, or unruly behavior on behalf of clients; social assessment, for ensuring the appropriate level and type of service depending on client needs to ensure program completions. City of New York Department of Homeless Services, Flatlands Family Residence, Brooklyn, NY 11207.

1994 – Present, President/ CEO (P/T) of Not-For-Profit Organization. Founded Learning Institute For Employability (LIFE), Inc. Responsibilities: to provide programs and services for the relief of the underprivileged, update corporate policies, efficiently, effectively manage daily operations of corporation. Conduct entrepreneurship and college mentorship program for disadvantaged youth. Wrote corporate: articles of incorporation, mission statement, by-laws, job designs, job descriptions, and job specifications. Wrote proposals for the following programs: life management skills, parenting skills, General Educational Development (GED), computer skills For-Hire Driver training, employment for disconnected youth, employment retention, college retention, substance abuse treatment; and to develop for-hire vehicle services in Lagos, Nigeria. Ability to write proposals according to parameters of funding for both solicited and unsolicited projects. Skills: Page 4 of 8

ability to ; ability to seek out collaborative projects, and interface with high level actors in foreign governments, conduct social research, organizational analysis, administrative analysis, and consulting. Able to interface with public and private agencies by serving as corporate representative at large; manage organizational: budget, personnel, and equipment. Learning Institute For Employability (LIFE), Inc., Elmhurst, New York 11368. 1987 - Present, Adjunct Professor of Urban Sociology at college. Curricula: Urban Sociology, Introduction to Sociology, Sociology of the Family, Sociology of the Black Community, Complex Organizations, and Sociology of Education. Capabilities: able to present complex information in an understandable form; comfortably teach a very diverse urban population from multicultural backgrounds with a wide range of educational skills. Duties: student advisement and counseling, college service, curriculum development, active research and scholarship. Skills: research and write grant proposals, interpersonal, student advisement, presentation, political economic analysis, organizational analysis, management analysis, administrative analysis, policy analysis, qualitative research, and quantitative research. LaGuardia Community College, CUNY, LIC, NY 11101.

1984 - 1998, Continuing Education Teacher/ Curricula Developer at college. Developed: curricula, learning modules, examinations, mass media and reality seminars, labor market orientation workshops, and job readiness workshops and effective program applicant screening mechanisms. Curricula: cultural sensitivity, customer service, business etiquette, for-hire driver and customer safety, for-hire driver rules and regulations, map reading skills, New York City geography, defensive driving, ESOL for for-hire drivers, and refresher course for for-hire drivers. Capabilities: social research, organizational research, write grant proposals, develop employment and educational initiatives; to present complex information in both an understandable and persuasive form; to communicate with people from multicultural backgrounds and a wide range of educational levels; to translate policies into actionable tasks; to develop evaluative mechanisms for both individuals and organizations; works well independently as well with others, and served as Continuity Consultant (for the State of New York Department of Economic Development Division of Tourism, and acted in its taxicab driver training video, entitled, “I Am New York”). Skills: interpersonal, family counselling, adult counselling, adolescent counselling, and student advisement. LaGuardia Community College, CUNY, LIC, NY 11101.

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Publications

Society and Me: Understanding Myself to Live My Best Life Workshop This workshop is for teens; it raises their consciousness about how society influences their thinking and development as individuals in order for them to use that knowledge for making wiser decisions, and to take responsibility for and throughout their lives.

It enables youth to understand why they think the way they do; it empowers them to conscientiously direct improvements in their own their thinking; it improves their behavior, enhances their lives, and creates better communities with responsible teen community members. Copyrighted 2019 by Dr. Allen R. Stevens and published by Learning Institute For Employability, Inc.

Homeless Services Cultural Competency Workshop

Homeless services cultural competency workshop is a very stimulating, lively, engaging, and refreshing collective staff experience. It is designed to illuminate and clarify homeless services delivery short comings by creating an environment for both line and staff employees to openly express their concerns about and make suggestions for improved homeless services delivery.

This aim of this workshop is to encourage staff esprit de corps, so they experience clear insight into their collective vision of a “true” sense of common purpose. The result is that staff feel newly empowered and accountable for contributing to maintaining improved homeless services delivery work process across job functions through improved communication and actions. Copyrighted 2019 by Dr. Allen R. Stevens and published by Learning Institute For Employability, Inc. Shelter Case Manager Training: A Performance Centered, Client Focused Approach To Rapid Rehousing

This shelter case manager training manual is the result of unobtrusive participant observer sociological ethnographic research, during a twenty-five year period, as a shelter case manager working with both families and adults in seven different shelters across three New York City boroughs, Brooklyn, Queens, and Manhattan for a public Homeless Services Agency. As a result, it uses a performance centered, client focused approach to rapidly rehouse homeless families and adults. Accordingly, this training manual covers the subjects of cultural awareness and Page 6 of 8

normalcy, how to resolve emergent “oppositional” tensions between organizational cultural perceptions of normalcy and ethnic cultural perceptions of normalcy, when case managers assist clients with rapidly obtaining housing through the process of case management. Copyrighted 2015 by Dr. Allen R. Stevens and published by Learning Institute For Employability, Inc.

For-Hire Driving: How To Make The Most Money and Stay Safe This book offers Uber, Lyft, and other for-hire drivers insights into professional development, micro entrepreneurship, business management, and safety tips based on case studies from the industry. Copyrighted: 2021 by Dr. Allen R. Stevens. New York City Taxicab Customers Guide, Read This, Then Ride This guide covers nearly all situations customers will encounter, from hailing taxicabs to taxicab driver refusals to reasonable requests for assistance with: entering and exiting the taxicab, property handling, route determination, and fare negotiations amongst many other situations.

Additionally, it supplies rules, penalties, and how to make complaints when dealing with New York City taxicab drivers or taxicab drivers encountered in other major cities in the United States. Copyrighted: 2013 by Dr. Allen R. Stevens Ebook on Amazaon.com.

How to Make the Most Money from Taxicab Driving and Stay Safe This ebook offers both apprentice and experienced taxicab drivers a practical guide to: understanding and mastering micro-entrepreneurship, how to avoid the inherent dangers of taxicab driving, how to maintain ones health, and how to stay safe. Copyrighted: 2013 by Dr. Allen R. Stevens. Ebook on Amazaon.com. Taxicab Driving: A Study of Leasing in New York City This is an analysis of the taxicab industry in New York City, it examines the transition from the commission remuneration system to the lease remuneration system, and the impact that remunerative change had upon taxi company management practice, taxicab driver attitudes, and customer service. The study used ethnography, survey research techniques, and organizational analysis to understand the impact of the change from an employee based service to an independent contractor based service. A copy of this dissertation was donated to La Guardia Community College Library. Page 7 of 8

Copyrighted: 1991 by Allen R. Stevens, published by UMI Dissertation Services. Research Projects

Learning Institute For Employability, Inc.

A Longitudinal Analysis Of Case Manager Productivity and Rapid Rehousing of the Homeless (2015). This study is the result of sociological ethnographic research, as a participant observer during twenty-five years, as a shelter case manager working to rehouse both families and adults in seven different shelters across three New York City boroughs, Brooklyn, Queens, and Manhattan, for a public homeless services agency. As a result of this standalone field research, I published shelter case manager training manual that uses a performance centered, client focused approach to rapidly rehouse homeless families and adults.

Autonetrix Systems Corporation

A Comparative Analysis Of Homelessness In Selected Communities In New York City

(2001). This research uncovered the causes for people finding themselves either acutely homeless, or chronically homeless throughout New York City. Inner City At-Risk Youth: Students, Achievement Levels, The Voucher System and Public Education (2000). New York City Schools were discovering that the vast majority of homeless children were suffering from declining academic achievement; however, no one understood why a minority of them were academically excelling. This ethnographic research uncovered the differences between low academically achieving homeless children and high academically achieving homeless children, and the impact of the voucher system on both groups of homeless children. Doctoral Dissertation

Taxicab Driving: A Study Of Leasing In New York City (1991). This research examined the impact of change in remuneration system from employee based labor system to independent contractor based labor system and the impact it had on management systems, workers, and the quality of taxicab service. Page 8 of 8

Cooperative Park Studies Unit

Pelham Bay Park Project: A Temporal-Spatial Ecological Analysis Of Pelham Bay Park

(1985). The findings of this research resolved seemingly intractable human ecological problems at Pelham Bay Park. The first problem was human conflict at Orchard Beach. The second problem was prostitution at the park. The Pelham Bay Park Authority incorporated the research findings into its population management system, and how it spatially redesigned various areas of the park.

King Park Study: Spatial Design and Demographic Succession (1984). This research uncovered causes for negative demographic shifts at a community park in Queens, New York. The research findings were used to resolve the demographic problem, as the New York City Department of Parks incorporated said findings into its population management system, how it spatially redesigned the entire park, and how it interacts with local businesses in the vicinity of the park.

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