Tonya Love

adrez5@r.postjobfree.com

678-***-****• Atlanta, GA, 30339

Top-performing, data-driven, and highly-analytical professional with extensive experience leading employee benefit programs, including providing support to large teams, clients, and senior management.

Qualifications Summary

Credible history of generating progress reports as well as developing and implementing policies in compliance with organizational standards and guidelines.

Adept at reviewing processes, identifying areas of improvement, and designing effective solutions to optimize efficiency.

Excel at analyzing current benefits trends as well as evaluating existing benefit policies to formulate and propose reports with management and employees.

Equipped with innate ability to understand data analysis process, gathering information from various sources, interpreting patterns/trends, and recommending approaches to enhance quality of data systems.

Articulate and refined communicator; fostering long-term relationships with cross-functional teams, clients, key stakeholders, and senior-level management.

Areas of Expertise

Benefit Analysis

Project Management

Business Development

Team Leadership & Training

Operations Management

Data Research & Analysis

Reporting & Documentation

Strategic Planning & Execution

Regulatory Compliance

Exceptional Communication

Cross-functional Collaboration

Continuous Process Improvement

Career Experience

Spelman College, GA, US 2021 – Present

Covid-19 Coordinator (Contractor)

Oversee and formulate COVID data reports to streamline organizational workflow. Gather testing data in adherence to guidelines and present reports to Department of Public Health. Deliver information by communicating protocols to all employees and students. Allocate and supervise surveillance scheduling and testing for employees, vendors, and campus guests.

Performed high-volume data processing by employing spreadsheets, databases, and computer software.

Planned and generated reports showcasing numbers of non-tested individuals as per protocol and recommended incentives to comply with protocol.

Designed COVID-19 vaccination program and policy by serving as key liaison between employees and university personnel.

Northside Hospital, GA, US 2015 – 2018

Sr. Benefits Specialist

Developed written/graphic announcements and addressed requests from employees and management as well as discussed employee benefits during meetings. Provided support to benefits team for overseeing daily benefits processes.

Ensured data integrity by performing periodic system audits with vendors.

Spearheaded team projects for open enrollment, COBRA, and personal time donation programs.

Prepared reports for tracking plan in collaboration with payroll department and coordinator as per legal policies.

YP Communications Co, GA, US 2013 – 2014

Benefits Specialist (Contractor)

Assessed and offered robust solutions for production workflow processes within digital operations organization. Evaluated organization opportunities and challenges by acting as strategic partner across business units. Managed multiple ad-hoc reports as required by digital operations team for 401k programs, and H.S.A program.

Met eligibility requirements for completing appropriate forms and administering temporary disability claims by conducting weekly/monthly audits for benefit Programs.

Documented key production processes in partnership with product teams by delivering relevant insights and analysis.

Randstad North America, GA, US 2000 – 2013

Benefits Analyst/HRIS Specialist

Directed employment benefit programs, including Stock Options program, 401k retirement program, medical, dental, and prescription programs, group term life insurance, section 125 flexible spending accounts, vision, tuition reimbursement, vacation, and holiday benefits. Hired new employees in HRizon and Peoplesoft system as well as assisted in PeopleSoft system queries/processes applications for accuracy. Shared day-to-day status and progress of benefits administration projects for continuous sharing of information.

Shared files with vendors as well as verified accuracy of employee status and enrollment in the system.

Cultivated relationships with employees on all levels and addressed benefit-related questions, including internal teams, external customers, and third-party vendors.

Other Experience

Walter Bickett Elementary School, NC, US 2020 – 2021

EC Teacher

Sustained caseload of students with suspected disabilities and coached students regarding academic, social, and behavioral developmental skills. Fulfilled each student requirement using appropriate methods of learning delivery and instruction.

Executed IEPs and special educational services by collaborating with general school employees and medical professionals.

Implemented appropriate measurements and assessment devices for evaluation and documentation of students' progress.

Kids College, South Korea 2018 – 2019

Contracted English Teacher

Interacted with parents and governors to nurture long-term relationships. Provided resources for lessons, while simplifying lesson plans in line with curriculum. Designed English Curriculum for students between the age of 6 to 18. Maintained discipline in classroom to minimize disruptions and maximize learning.

Tracked and assessed 50+ students’ progress throughout the term and developed work plans in coordination with staff.

Improved students' learning by offering informative presentations to students on different areas of studies.

Additional Experience

Benefits Specialist-Cox Enterprises (Contractor) – GA, US HR Generalist – Atlanta Job Corps, GA, US

Education

Bachelor of Arts in Interdisciplinary Studies of Social Science - Human Resources and Society

Michigan State University, MI, US

Licenses & Certifications

PHR Certification-HRCI (2010 – 2019) ESL Certification – 130 hours (2018)

Volunteer Experience

Volunteer Coordinator/Event Planner (2014 – 2015)

Provided facilities by collaborating with volunteers, while formulating budgets and preparing decorated sites for events.

Discussed with volunteers to understand requirements for events, including meetings, conferences, and conventions.

Community Group Leader (2008 – 2015)

Prepared bible lesson topics for meeting as well as cultivated strong relationships with attendees.

Planned and organized meetings regarding current bible topics.

Personal Finance Advisor/Trainer (2001 – 2005)

Guided attendees regarding overseeing personal finances and developing budgets.

Created financial plan by conducting interviews with clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information.

Accomplished financial targets by suggesting strategies to clients related to cash management insurance coverage and investment planning.

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