Front Desk Customer Service

EILEEN HERNANDEZ

*** * ********** **, *******, CA, 91762, US 909-***-**** ************@*****.*** Good listening skills combined with a detail-oriented and attentive nature. Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification.

High volume transactions

Cash Handling

Cleaning and sanitizing

Store merchandise handling

Customer service

Store cleanliness and appearance

Sales

Customer needs assessment

Credit card authorizations

Order taking

Point-of-sale system operation

Staff training

Cleanliness

Product knowledge

Cash counting

Good telephone etiquette

Credit card processing

Cash balancing

High School 2002

Chaffey West Montclair, CA

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

Packer Walmart Fullfillment Center Chino, CA 2/20 - 3/22 Examined orders for labeling, packaging, and contents. Wrapped and boxed [Type] and [Type] items quickly and correctly, maintaining uniformity to meet fulfillment targets.

Checked inbound and outbound shipments for accuracy and to avoid mistakes. Willingly worked extra hours and shifts to meet tight shipping deadlines during busy periods. Met production goals by maintaining high levels of productivity and effectively communicating with team members about orders and fulfillment.

Used sprayers to apply cleaning and disinfecting solutions to decontaminated work areas. Scanned packages and boxes before heading to the loading dock to prepare for shipment. Was responsible for receiving and transporting items from various warehouse locations using pallet jacks and [Type] equipment.

Double-checked packing slips and other paperwork to ensure that items requested by clients were properly packaged.

Kept my workspace neat, clean, and safe to avoid hazards and increase safety by [Number]%. Cashier The HoneyBaked Ham Co. Upland, CA 4/18 - 11/19 Educated customers about [Type] promotions to increase sales. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.

Trained team members to work as cashiers in accordance with company policies and procedures. Used cash registers and POS systems to request and record customer orders and compute bills. Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Was in charge of arranging and stocking [Type] merchandise. Handled POS transactions such as checks, cash, credit card purchases, and refunds. Greeted customers with a smile and offered prompt and dedicated assistance. Provided attentive and skilled assistance to all customer needs. Increased sales and customer satisfaction by keeping checkout areas clean and organized. WORK HISTORY

Night clearl Pepper Tree Motel Ontario, CA 9/16 - 10/17 Sorted mail and other important data, ensuring that all messages were delivered quickly to their intended recipients during [Job Title's] absence.

Greeted each newcomer with a friendly greeting and double-checked reservations and identification. Kept the work areas clean and well-organized.

Was prompt and efficient in responding to customer questions and requests. Kept an eye on security and dealt with incidents calmly. Greeted guests at the front desk and engaged in pleasant conversations while managing the check- in process.

Kept track of files and records by putting in place efficient and well-organized filing systems. Responded to customer calls in a timely and professional manner. Was in charge of a fast-paced front desk operation at a busy [Type] facility with up to [Number] nightly visitors.

Completed all point-of-sale opening and closing procedures, as well as counting the cash register contents.

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