Data Entry Customer Service
Resume:
Glenda D. Mitchell
Detroit, MI ****4
(H) 313-***-**** (C) 313-***-****
SUMMARY OF QUALIFICATIONS
Over 20 years of providing Customer Service, Patient Care, and working Education Environment.
PROFESSIONAL EXPERIENCE
8 of those years working in the radiological department, assisting technologists with patient care and transportation and assisted with answering questions, clerical duties, such as data entry and other office functions.
Henry Ford Health Care Systems
Sets up rooms, move furniture, remove medical non regulated and recycled waste.
Operates ultraviolet (UV) disinfection equipment (i.e., Xenex Robot).
Changes and hang all drapes and cubicles.
Reports any mechanical failures or negative conditions as observed in assigned areas for preparation of work order for the maintenance department. Notifies supervisor when supplies are low and need to be replenished and/or ordered.
Maintains established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards.
Maintains confidentiality of patient and unit data per HIPPA regulations.
Cooperates with other personnel to achieve departmental/interdepartmental objectives and maintain good employee relations.
Enhances job related growth and development through participation in educational programs, current literature, in-service meetings and workshops.
Performs all other duties as assigned.
Assisting teachers in their teaching duties and other general responsibilities such as organizing teaching manuals, providing instructional support in media centers, rendering reinforcement activities, etc.
Overseeing independent/guided practices and following up drills and prescribed activities to ascertain the application of concepts and skills as headed by the instructors
Examining and scoring test papers or class assignments and distributing the results
Performing clerical tasks such as maintaining student attendance records, filing student information and progress reports, collecting fees, making appointments, drafting school letters, creating newsletters and articles, etc.
Helping the teachers in counseling parents on the requirements and development of their children
Helping the teachers and students in executing extracurricular activities and school functions
Aiding the teachers in rendering additional attention to special needs students
Ensuring proper care and upkeep of educational materials, equipment, and supplies
EDUCATION
JOB RELATED SKILLS
Computer Microsoft Office (e.g. Word, Excel, PowerPoint, Access, Outlook)
PROFESSIONAL REFERENCES
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