DANYALE BROWN
**** ****** ****** #*-*** Kissimmee, FL. 34741
407-***-**** ***********@*****.***
OBJECTIVE
Driven, proactive, organized and result-oriented professional possessing exceptional organizational, administrative and leadership skills. Seeking a position that allows career advancement through use of administrative, coordination and organizational skills for mutual growth and success. EXPERIENCE
Executive Assistant - Nemours Children’s Hospital
Nemours Cardiac Center July 2019 – Present
Orlando, Fl.
Support approximately 95 associates including the following:
• Chief of Cardiac Anesthesiology
• Chair of Ethics Committee
• Director of the ECMO Program
• Director of Cardiac Nursing
• Manager of Procedural Services
• Cardiac Medical Education Program
– Maintains and manages daily schedules / calendars requiring knowledge of organizational priorities and schedules of all those involved.
– Coordinates travel and prepares itineraries.
– Prepares administrative forms including associate reimbursements, payment request forms.
– Kronos timekeeping management for departmental staff.
– Departmental supply ordering ensuring adequate inventory is maintained.
– Sets up meetings including agendas requiring a knowledge of the purpose of the meetings, organizational priorities and confidentiality required. Ensures that attendees know of any pre-meeting work required. Compiles pre-meeting materials and prepares meeting minutes.
– May be assigned special projects requiring gathering research, data analysis, and reporting on results, working both independently and as part of a team.
– Support divisional recruiting and onboarding efforts.
– Collaborate on and contribute to additional projects assigned by management.
– Coordinates the Cardiac Medical Education Program consisting of 2 Physicians, Pediatric Outpatient Cardiology Residents, Advanced Pediatric Outpatient Cardiology Residents, Cardiology Imaging Residents, Inpatient ICU Residents, first, second, third and fourth year Medical Students from both UCF and NOVA University.
– Coordinate any 4th year residents from HCA Oak Hill, HCA Ocala, Manatee Memorial and UCF interested in a cardiac anesthesia rotation
– Coordinate any 3rd and 4th year medical students interested in a cardiac anesthesia independent study.
– Coordinate any NP / PA students cardiology rotations. 2
Administrative Assistant - Nemours Children’s Hospital Nemours Cardiac Center April 2019 – July 2019
Orlando, Fl.
Provided administrative support for the department.
• Credentialing of Physicians for affiliate hospitals.
• Maintained records of medical licenses, DEAs and certifications.
• Departmental supply ordering ensuring adequate inventory is maintained.
• Assisted with planning of departmental events.
• Assisted with special projects for recognition weeks (Nurses Week, Doctors Day etc.)
• Coordinates travel and prepares itineraries.
• Prepares administrative forms including associate reimbursements, payment request forms.
• Support divisional recruiting and onboarding efforts.
• Collaborate on and contribute to additional projects assigned by management. Customer Service Lead, Sharecare Health Data Services August 2014 – April 2018 Orlando, Fl.
– Lead 8 customer Service representatives.
– Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
– Answers incoming customer calls regarding medical record or billing issues, product problems, service questions and general client concerns.
– Place outbound calls as needed for follow up and resolution.
– Work with the leadership team to stay updated on product knowledge, internal processes and to be informed of any changes in company/departmental policies.
– Collaborate on and contribute to additional tasks assigned by management.
– Assisted with planning of departmental events.
EDUCATION
• Wekiva High School – Graduated with Diploma 2011 – 3.8 GPA SKILLS & ABILITIES
*Microsoft Office (Outlook, Word, Excel & PowerPoint) *HIPAA
*Release of Information (Medical Records) *Data Entry
*Excellent verbal and written communication *Type 65 WPM
*Electronic Medical Record Systems (EPIC, AllScripts, eClinical, Athena, etc.) PROFESSIONAL REFERENCES
• Aimee Mayme – Former Operations Manager at Nemours Children’s Hospital – 407-***-****
• Amy Fernandez – Nurse Navigator at Nemours Children’s Hospital – 407-***-****
• Sarah Mullinax – Social Worker at Nemours Children’s Hospital – 407-***-****