Customer Service Receptionist
Resume:
Cynthia Melissa Dominguez
**** ***** ***** **, ** Paso, Texas 79924 915-***-**** ********************@*****.***
Objective
• Seeking a position where I can utilize my skills and abilities in benefit of the company, and looking for better opportunities.
Education
HIGH SCHOOL DIPLOMA 2012 PARKLAND HIGH SCHOOL
ASSOCIATE’S DEGREE 2015-PRESENT EL PASO COMMUNITY COLLEGE
• Major: RN, BSN
• Minor: science
• GPA: 2.88
Skills
• Strong analytical and problem solving skills.
• Ability to work under pressure and in a global environment
• Excellent customer service
• Answering phones and taking orders
• Ability to work independent and in a team
• Computer skills (MS office)
• Appointment scheduling and welcoming visitors
• Time management proficiency
• Ability to communicate effectively with team members and all levels of management
• Maintain professionalism and organization in the work place
LANGUANGES
• Fluent Spanish
• Fluent English
WORK HISTORY
FRONT END CHECKOUT WALMART 2020-PRESENT
• Greeted customers and provide excellent customer service.
• Reported to all my assigned shifts on time wearing a near, clean and unwrinkled clothes.
• Maintained clean and safe environment.
• Help the customers to find all the items that they need.
• Give all my attention and observe customers while they are scanning the items making sure they scan correctly
and do not steal.
• 30+ hours per week.
CASHIER/DRIVE-THRU ATTENDANT PANDA EXPRESS 2016-2020
• Operated the drive thru window and sales register quickly and efficiently.
• Demonstrated integrity and honesty while interacting with guests, team members and managers.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Promptly and empathetically handled guest concerns and complains.
• Verify cash register at the beginning and end of shift.
• Strictly followed all cash, security, inventory, labor policies and procedures.
• Greeted customers and provided excellent customer service.
• Reposted to all shifts wearing a neat, clean and unwrinkled uniform.
• Answering phone calls and taking online orders.
• Maintained clean and safe environment; including the kitchen, bathrooms, building exterior, parking lot,
dumpster, and sidewalk.
• Communicated openly and honestly with the management team and team members during each shift to ensure
it ran smoothly.
• 30+ hours per week.
CASHIER/DRIVE-THRU ATTENDANT BURGER KING 2014-2016
• Operated the drive thru window and sales register quickly and efficiently.
• Greeted customers and provided excellent customer service.
• Handled currency and credit transactions quickly and accurately.
• Reposted to all shifts wearing a neat, clean and unwrinkled uniform.
• Always display stellar customer service and foster a teamwork environment.
• Verify cash register at the beginning and end of shift.
• Reported to each shift on time and ready to work.
• Communicated openly and honestly with the management team and team members during each shift to ensure
it ran smoothly.
• 35+ hours per week.
CASHIER/DRIVE-THRU ATTENDANT/PREP CHURCHE’S CHICKEN 2012-2014
• Operated the drive thru window and sales register quickly and efficiently.
• Reposted to all shifts wearing a neat, clean and unwrinkled uniform.
• Verify cash register at the beginning and end of shift.
• Reported to each shift on time and ready to work.
• Maintaining store supplies and food order inventory up to date and avoid product shortages.
• In charge of doing prep every morning and have all the food ready.
• 20+ hours per week.
RECEPTIONIST DAYCARE – YMCA 2010-2011
• Answering phone calls and talking with the children’s parents.
• Making sure all the children’s documents were in order and ready.
• Involved established a relationship with the family.
• Assist with the basic self-care and meal.
• Reported to each shift on time and ready to work.
• Maintain the children’s area and all areas super clean and ready.
• 20+ hours per week.
REFERENCES
• Character and work references will gladly be supplied, on request.
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