**** ** **** ** *** ***, FL ***** 407-***-**** adrex8@r.postjobfree.com
Oneida Reyes
Summary of Qualifications
Achieve and maintain provider network reliability and growth for optimal access to care
High aptitude and ability for learning new implementations and acquiring new skills
Familiar with all Medicaid & Medicare Regions throughout Florida
Experience
February 2014-present
Palmetto General Hospital
Hialeah, FL
Health Plan Enrollment Representative
Certified Application Counselor
Assist patients apply for the Affordable Care Act
Interview patients to link with Medicaid
Assist patients apply for Medicaid
Assist patients apply for Medicaid and Affordable Care Act at bedside
Assist patients apply for Victims Compensation
Collect inpatient copays, Emergency room copays, and deductible
Answering phones, filing, scanning, coping, and faxing
Responsible for interviewing and assisting uninsured patient in the emergency room.
Determining if Medicaid, Medicare, or financial assistance is required.
Collecting the facility’s flat rate for services rendered
Assisting patients that do not link to government programs with payment plans
ICD-10 Training
Responsible for enrollment administration support, for seamless transition at all levels of the enrollment process
Build and maintain strong professional relationships with physicians and administrative team
Organize and maintain reports showing daily, weekly, and monthly task
August 2012/April 2013
Dr. Tai Cardiologist
Winterhaven, Fl
Referral Coordinator
Prepare patients charts for day of visit
Scheduled appointments for Nuclear stress tests, echos, pace makers checks, holter exams, and doctor new patients and following up appointments
Check patients in, check patients out with their next appointments if needed
Obtain referrals and authorizations for Nuclear stress test exams
Verified 36-50 patients insurance before time of service
Front desk duties greet all patients, give excellent customer service
Prepared and fax medical reports to primary care doctors
Coping, faxing, scanning, filing, and answering phones
Maintained credentialing database while tracking all direct provider contract data.
Performed primary and secondary source verifications of credentials to departmental policy
October 2008-Sept 2012
Child Protection Team/Healing Tree
Kissimmee, Fl
Office Coordinator
Prepared and set up the financial screening process for the Healing Tree with heavy data entry to our delicate management systems
Scheduled and confirm appointments for the therapist to meet with the families of the victim
Assist patients apply for Victims Compensation
Developed a trusting relationship with families of victims
Collected copays
Obtained referrals and authorizations
Verified insurance
Responsible for keeping inventory of thousands of encrypted files on site at the facility per year
December 2001-April 2008
Queens Diagnostic Imaging
Forrest Hills, NY
Front Desk Scheduler/Insurance Verifier
New patients scheduling
Retrieved prior authorization for MRI and CT procedures
Verified patients insurance before time of service
Obtained referrals for diagnostic testing
Maintained all daily, weekly, and monthly reports and tracking documents
Provide excellent care at all times and greet patients upon arrival
Answer phones, faxing, scanning, and filing
September 1998-November 2001 Suny Downstate Medical Center Brooklyn NY
Staff Assistant II
Interviewed and verified patients demographic and financial information
Data entry
Obtained diagnostic authorizations and referrals
Insurance verifications
Request medical records needed for patient care
Closed visits at time of service with appropriate diagnosis/procedure codes
Answer phones, faxing, filing, scanning and coping
Education
September 2008
Borough Of Manhattan Community College
New York, NY
General education
References
References are available on request.