Mortgage Underwriter Relations Specialist

Hardy Christine

Senior Mortgage Underwriter at Rocket Mortgage

Email: *****************@*****.***

Phone: +1-901*******

Address: **** ********, *******, ********, ****** States Zipcode: 48213

Industry: Financial Services

Qualification: None

Availability: 1 Month

Disciplined Mortgage Underwriter pays attention to details by analyzing risks and potential H problems within mortgage applications. Team player collaborates well with other underwriters, originators and processors to produce quality results. Acts with fair and ethical behavior and complies with federal regulations and Fair Housing Act requirements.

EDUCATION

EXPERIENCE

Senior Mortgage Underwriter

Rocket Mortgage - Detroit

September 2020 to June 2022

Reviewed and evaluated loan applications and supporting documents. Resolved document mistakes and discrepancies and identified signs of fraudulent activity. Completed FSO process, brought loans out of suspense, conditioned and cleared client documents. Inspected financial statements, credit information and title data to complete underwriting process. Analyzed loan-to-value ratios, debt to income ratios and credit scores to make underwriting decisions. Maintained compliance with company and regulatory policies. Worked Multi- Property loans and Self employed clients.

Senior Client Relations Specialist

Rocket Mortgage FieldHouse - Detroit

May 2019 to September 2020

Fielded customer complaints and queries, fast-tracking them for problem resolution. Consulted with customers to resolve service and billing issues. Capitalized on opportunities to enhance customer experiences and bring in repeat business.

Banker

Rocket Mortgage - Detroit

July 2018 to May 2019

Advised customers on bank products, services and financial planning options. SKILLS

● Critical Thinking (Master)

● Financial Planning (Master)

● Financial Statements/Financial Reports (Master)

● Mortgages (Master)

● Problem Solving (Master)

● Process Improvement (Master)

● Teamwork (Master)

● Time Management (Master)

● Underwriting (Master)

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