Customer Service Design Engineer

Sanelisiwe Hlombe

Candidate Electrical Engineering Technologist

I am qualified electrical technologist with over 6 years' working experience. I derive my experience from various electrical industries and I'm well acquainted with the various processes thereof. I am tenacious, goal-oriented, and capable of working in fast paced conditionss. I provide high quality work and excellent customer service . Self- motivation is one of my strengths, so as achieving and exceeding organizational goals. ********@*****.*** 071******* Pinetown, South Africa WORK EXPERIENCE

Technical Design Engineer

LED Lighting SA

04/2019 - 04/2021, Durban, South Africa

Reason for leaving - Retrenched

Read and interpret CAD plans and / lighting designs in order to gather information to propose correct products.

Design electrical layouts to meet client's brief for lighting control layout by utilizing CAD or Dialux.

Process Technical requirements in order to ensure accurate manufacturing.

Prepare accurate BOQ and technical proposal.

Attend to site visits should there be a need for technical assistance and fault finding purposes.

Research all aspects of lighting, new products and technical product information to add value to the sales team.

Contact : Darren Dasilva - Technical Sales Manager - 071-***-**** Graduate Engineer

KLT Automotive & Turbular Products

04/2017 - 03/2019, Pretoria, South Africa

Reason for leaving - Contract expired

Ford Ranger Chasis frame manufacturing.

Utilized mitsubhishi PLC and HMI units to program robots for welding. Attended to breakdowns with selective trouble shooting skills to minimize down time.

Assessed risk and safety for all operations and to ensure all safety regulations are adhered to.

Performed regular planned machinery maintenance.

Utilized FMEA processes to minimize production down time. Handled G8D procedures for Automation related failures. Contact : Heinrich Samboer - Automation Manager -

079-***-**** and / 082-***-****

Technical Sales Support

ABB South Africa

05/2013 - 09/2016, Johannesburg, South Africa

Reason for leaving - Contract expired

Performed power factor compensation designs for clients who required power factor solutions.

Handled customer quotations and technical drawings. Generated the Bill of materials using respecting ERP sytems. Maintain accurate coomunication and flow of information to customers with regards to sales orders.

Monitor sales order processes.

Compiled tender documents.

Contact : Johan Redelinghuys - Product Group Manager - 082-***-**** INDUSTRY KNOWLEDGE AND SKILLS

Electrical Designs Customer Relations Management

Interpersonal Skills Internal Sales

IES & SABS Strandards Project Coordination

Health and Safety Standards Interpersonal Skills

Communication Skills Troubleshooting

Critical Thinking CMM Inspection

EDUCATION

Post Grad. Diploma in Project Management

(NQF8)

Mancosa member of Honoris United Universities

07/2021 - Present, Durban

Btech: Electrical Engineering

University of Johannesburg

01/2016 - 12/2017, Johannesburg

National Diploma in Electrical Engineering

Mangosuthu University of Technology

01/2010 - 12/2012, Durban

N5: Electrical Engineering

Umfolozi FET College

01/2009 - 09/2009, Richardsbay

ORGANIZATIONS

Engineering Counsel of South Africa (08/2018 - Present) Candidate Electrical Engineering Technologist

LANGUAGES

English

Full Professional Proficiency

IsiZulu

Native or Bilingual Proficiency

COMPUTER SKILL

AutoCad Dialux MS Office SAP NAV

CRM Sales Force

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

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