Kimberly Dillard

Intake Specialist - XLC Personnel Services

Dayton, OH 45416

adreno@r.postjobfree.com

+1-937-***-****

To obtain a position that will enhance my previous experience within the educational or medical field while reaching my own educational goals.

Willing to relocate to: Dayton, OH - Vandalia, OH

Authorized to work in the US for any employer

Work Experience

Intake Specialist

XLC Personnel Services - Cincinnati, OH

March 2003 to Present

Greeting applicants, administering testing and applications.

* Answering front desk telephone lines, recording applications and test scores into the applicant data- base (Ti Com).

* Making purchase orders, inactivating work orders, processing payroll, and filling in for various temporary assignments as needed at Cincinnati Children Hospital Medical Center. Patient Attendant

Cincinnati Childrens Hospital Medical Center - Cincinnati, OH September 2002 to February 2003

Attending to inpatient children and adults with various physical or mental ailments.

* Watching over patients to make sure they were safe and comfortable throughout the entirety of my shift.

* Certified in CPR for the professional rescuer.

Childcare Teacher

Creative Childrens World - Cincinnati, OH

February 2000 to April 2002

Creating a daily curriculum for children of various age groups.

* Interacting with children through age oriented activities to help expand their minds.

* Watching over these children to make sure they were happy, healthy, and comfortable until guardians arrived.

Server/Hostess/Trainer

Shells Casual Seafood - Cincinnati, OH

February 1998 to January 2000

Greeting customers and offering selection suggestions.

* Taking customer orders, following through with those orders, and making sure their visit was as timely and pleasant as possible.

* Training new employees on responsibilities and duties for their position. Education

Associate in program and Medical Assisting

Brown Mackie College - Cincinnati, OH

2004 to 2007

Associate

Cincinnati State and Technical College - Cincinnati, OH 2000 to 2002

Skills

• Customer Service

• Customer Service

• Bartending

• Childcare

• Front desk

• Host/Hostess

• Data Entry

• Microsoft Excel

• Microsoft Powerpoint

Assessments

Case Management & Social Work — Proficient

January 2020

Prioritizing case tasks, gathering information, and providing services without judgment. Full results: Proficient

Customer Service — Proficient

April 2020

Identifying and resolving common customer issues

Full results: Proficient

Following Directions — Proficient

September 2020

Following multi-step instructions.

Full results: Proficient

Customer Focus & Orientation — Highly Proficient

November 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Medical Receptionist Skills — Proficient

October 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Food Service: Customer Situations — Expert

November 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Expert

Food Service Fit: Crew Member — Proficient

November 2020

Measures the traits that are important for successful food service crew members. Full results: Proficient

Bartender fit — Expert

February 2021

Measures the traits that are important for successful bartenders Full results: Expert

Customer service — Proficient

April 2020

Identifying and resolving common customer issues

Full results: Proficient

Work style: Reliability — Highly Proficient

February 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate