Customer Service administration clerical

Cell 765-***-****

**** ****** **.

Kingman, In

Angela D. Morgan

Objective:

Clerical/Office position allowing for use of demonstrated organization, customer service, communication, and project management skills proven by over 20 years of successful

professional development.

Profile

Motivated, personable business professional with successful 20 plus years track record. Talent for quickly mastering technology and new skills. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports. Flexible and versatile – able to maintain a sense of humor under pressure.Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

u Project Management

u Report Preparation

u Written Correspondence

u General Office Skills

u Outlook, Word and Excel

u Customer Service

u Scheduling

u Marketing & Sales

u Manage multiple projects

u Accounting/Bookkeeping

u Front-Office Operations

u Self-motivated

u Punctual

Professional Experience:

2017-present

Self employed at Miss Angi's Day Care.

Care for children ages 0 up in normal everyday functions in raising and rearing children in a loving educational environment. Managed books, scheduling and maintaining consistency in a healthy enviornment.

2013-2017

Oxford House of Fabrics

Fowler, In

Quote manager/Customer service rep.

Calculated, figured and managed quotes for large quantity orders. Corresponded with customers and clients in operations of retail window coverings. Managed spreadsheets on varies office procedures. Also, see below.

2010-present Purdue University

West Lafayette, IN

Program Assistant

§ Provided administrative support for director, in a multicultural service agency in the prevention of sexual assault. Prepared various forms and documents required by Purdue and funding agency. Networked with other agencies. created and edited all forms of office communication, managed schedules, located community resources, assisted staff with clerical support, maintained confidential case logs, collected data for grant support, managed office, supervised interns, greeted and assisted clients, assisted in organizing events.

200*-****-*** Mile House Fowler, IN

Staff

§ Oversee entire food and beverage operation, ensure excellent guest satisfaction, supervisorial experience

2003-2008 Oxford House of Fabrics Fowler, IN

Customer Service Assistant

§ Clerical support in demanding office environment, managed spreadsheets and orders, engaged diverse clientele in problem resolution, coordinated company projects, facilitated meetings, interfaced with clients, organized schedules, assisted in all forms of office communication and publications

1999-2000 Law Office of Bartlett and Sabol Lafayette, IN

Legal Secretary

§ Business administration of office, provided administrative support for paralegals and attorneys, completed court documents, assisted clients

1996-1999 The Villages of Indiana Lafayette, IN.

Administrative Assistant

§ Provided administrative support for director and professional staff of four in a family preservation services agency, networked with other area agencies, managed multiple projects, created and edited all forms of office communication, managed schedules, located community resources, assisted staff with clerical support, maintained confidential case logs, collected data for grant support, managed office, supervised interns, greeted and assisted clients

Education

1984 Benton Central High School Oxford, IN

General High School Diploma

College level courses though Ivy Tech and Purdue University.

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