Customer Service Nursing Assistant

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

DARNETTE DANIELS

**** ********* *****, *** *******, LA 70122 H: 504-***-**** C: 504-***-**** *************@*****.*** Dedicated and motivated professional with a passion for customer service, and managing projects. Skilled in building a functional team, and making critical decisions during challenges. I'm a leader that love to work with a team, and independently. I am a dependable, and organized team player with the ability to communicate effectively and efficiently with the organization's internal and external customers.

Training and development

Quick learner

Results-oriented

Client-focused

Proficiency in customer service

08/2014 Assistant Manager

CVS New Orleans, LA

Assisting Store manager in hiring and training associates Managing inventory

Assisting team to meet sales and customer satisfaction goals 01/2011 to 10/2014 Marketing Manager

Christian Hospice New Orleans, LA

Managing all marketing for the company and activities in the department Managing marketing strategy for the company

Managing budget for the company

Building relationships with new customers

Set targets and make sure to meet them

07/2006 to 01/2011 Marketer

Canon Hospice New Orleans, LA

Building relationships with possible referral sources Setting up educational meetings with social workers Liaison between Hospital and Hospice Facility

Managing all legal paperwork dealing with the patient Ordering all equipment needed for patient going home 03/1989 to 07/2006 Store Manager

Popeyes New Orleans, LA

Managed the full operation of the restaurant

Trained staff on policy and procedures

Managed hiring employees

EDUCATION AND TRAINING

ACTIVITIES AND HONORS

Responsible for safety training

Team development

Managing and controlling inventory

Resolved any problems within the restaurant

Improved cleanliness of the store

Ensured quality of product served

1989 High School Diploma: Basics

Joseph S Clark Preparatory High School New Orleans, LA, United States Coursework in General Studies

3.2 GPA

Member of Jr. ROTC

Study in Business Management

Nursing Assistant Academic Achievement Award

Professional Development in Sales and Marketing

Educating Families in need on Hospice Care.

Semi-Professional Bowling

Dance Team

Gymnast

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