Front Desk Customer Service
Resume:
Justine Mai M. Mendoza
Date of Birth: February 19,1990 Height: 162 cms.
Place of Birth: Bulacan Weight: 110 Ibs.
Language Spoken: English / Spanish Age: 32
Mother: Flora M. Mendoza Gender: Female
Father: Orlando V. Mendoza Citizenship: Pinay
March 21, 2014 - May 23, 2016 Customer Services Associate Qatar Airways
September 5, 2011 - August 12, 2013 Front Desk Officer
Kanata International Visa and
Immigration Specialist Corporation
• Computer Literate, Knowledge in MS Office Application
(MS Word, MS PowerPoint, MS Outlook)
• Well-disciplined can easily learn task being given, having wholesome values of honesty and integrity.
• Hard working for career advancement.
• Customer service skills and telephone etiquette.
• Ability to handle more than one customer.
• Well-versed with the norms of skin care.
• Assist a company’s internal sales team by researching and documenting the sales trends for new and current markets. Compile progress reports on their company’s sales projects, taking note of daily sales on spreadsheets and assisting the sales meetings with proper information.
• Greeted and assisted passengers in Check-in Counter and Boarding flight.
• Checking the weight of the luggage if any remaining in the baggage allowance we require them for additional payment.
• Checking passenger’s travel documents, accepting, tagging baggage, and printing boarding passes for passengers as they check in.
• Answering queries and rebooking passengers in the event of cancelation or delayed flights.
• Direct persons to correct destination and deal with queries from the customers.
• In the terminal gate counter we work there as a team and having an allocated job to be done. Identifying passenger information and checking there allocated seat in the system, if already complete then the time is over making gate announcements should be executed.
• Assist in identifying needs in our community by helping them to improve the health and well being of individuals in the community. Taking vital sign for those students or patients coming to the clinic making sure that each of them feeling safe and comfortable in recovering.
Collage: Dr. Yanga’s Incorporated
Wakas Bocaue, Bulacan.
Bachelor of Science in Nursing
SY 2006- 2010
Secondary: Child Jesus Montessori School
J.P Rizal St. Poblacion Sta. Maria Bulacan
SY 2002- 2006
Elementary: Child Jesus Montessori School
J.P Rizal St. Poblacion Sta. Maria Bulacan
SY 1996- 2002
Imee Benedicto HR Supervisor
62 Main Ave Corner 11th Avenue
Cubao, Quezon City
0916- 291-9060
Loida S. Ventura Senior Consultant
Unit 3-B 3rd Floor Pacla Hydraulic
Bldg.530 Mc Arthur Hi-way Dolores
City of San Fernando Pampanga
Aslam Careem Manager - Human Resources
Qatar Airways Tower 1
P.O. Box 22550 Doha Qatar
I hereby certify that above information true and correct about beliefs.
Justine Mai M. Mendoza
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