City Corporation Customer Service
Resume:
Alicia Summerlin
Montgomery, AL *****
**********@*****.***
Open Position
Work Experience
Sales Associate
Walmart - Prattville, AL
November 2021 to January 2022
Housekeeping
Wynlakes Golf & Country Club - Montgomery, AL
June 2021 to January 2022
Call Center Agent
Sykes Enterprises, Incorporated - Montgomery, AL
January 2020 to August 2020
1. Trouble shooting online banking problems
2. Bank of america customer service call center
3. Solve and answer any banking problems
4. Closing out accounts
Processor I
Wayne farms - Dothan, AL
May 2018 to January 2020
Working on a line at the chicken plant.
Production Worker
Lear Corporation - Hope Hull, AL
April 2016 to September 2017
Made seats for Hyundai
Janitorial Worker
J c cleaning - Montgomery, AL
January 2016 to January 2017
Cleaning dusting mopping and taking out the trash at a local children’s clinic. Sales Associate
Walmart - Wetumpka, AL
February 2015 to March 2016
Call Center Representative
TRC Staffing - Montgomery County, MD
September 2013 to January 2015
Direct Care Staff
Magnolia Wood - Prattville, AL
August 2010 to August 2013
Direct Care Staff
Addus HealthCare, Inc. - Montgomery, AL
January 2009 to January 2010
Direct Care Staff
LISA INC - Deatsville, AL
May 2007 to July 2009
Group home
Direct Care Staff
M a r c - Montgomery, AL
August 2006 to July 2007
Counselor
YMCA - Montgomery, AL
August 2005 to January 2006
6. Party City
Cashier/ Stocker
Party City Corporation - Montgomery, AL
February 2004 to January 2005
Telemarketing Representative
NOLAN RESEARCH - Montgomery, AL
April 2000 to April 2002
Education
Ashford University Online
2010
Virginia College
2008
Diploma
Chapman Christian Academy - Millbrook, AL
2003
High school or equivalent
South University
2003
Skills
• General Labor
• Assembly Line
• Customer Service
• Operation
• Sterile Processing
• Telemarketing
• Packaging
• Intake
• Data Entry
• Cold Calling
• Order Picking
• Sales
• Outbound Sales
• Warehouse Experience
• Computer literacy
• Caregiving
• Hoyer lift
• Hospitality
• Cleaning
Certifications and Licenses
driver's license
Assessments
Reliability — Highly Proficient
February 2020
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Reliability — Highly Proficient
January 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Call Center Customer Service — Highly Proficient
January 2020
Applying customer service skills in a call center setting. Full results: Highly Proficient
Personality: Customer Service Fit — Familiar
January 2020
Assesses personality traits that result in high-quality customer service. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate