Nurse Practitioner Intake Coordinator
Resume:
Deborah C. Carter
Roswell, GA 30075
******@*****.***
PROFILE
Self-motivated and experienced Licensed Practical Nurse looking for a position that will utilize my clinical, supervisory, marketing and interpersonal skills in a health related or assisted living setting. Experienced in maintaining high standards of care for the geriatric population for over twenty years. Highly organized supervisory and management skills. Works well under pressure. Knowledgeable in Georgia Rules and Regulations for A.L.C. Possesses the ability to develop strong bonds and communication with clients and families. Background includes resident services director, nursing home charge nurse, mental health specialist, geriatric specialist and hospice intake coordinator. Dedicated and responsible employee.
ACCOMPLISHMENTS
Instrumental in opening two assisted living communities
Provided case management, assessments and service plans. Interviewed, hired and trained staff on infection control and emergency preparedness
Alzheimer’s group support leader and certified through the Atlanta Alzheimer’s Association.
Managed staffing schedule for over forty employees. Kept overtime at a minimal. Controlled labor hours and maintained the department within budget.
Nine years of deficiency free state inspections while working in assisted living
Positive working relationships with health care providers such as hospice, home health and physicians in the North Fulton and Atlanta area
Exceptional verbal, written communication and phone skills.
Maintained minimal turnover of staff
Knowledgeable in the operation and day to day function of assisted living
Excellent clinical assessment skills
Knowledgable in medication administration and trained and supervised med techs.
Infection control and HIPPA training.
Proficient with Microsoft, excel and Windows.
Training and mentoring CNA’s and med techs.
Proficient in Matrix Care and admission process for hospice.
Commercial, Medicare and Medicaid payers authorization.
Efficient with multitasking in stressful environment.
Work Experience
2020-2022
Hospice Intake Coordinator, Homestead Hospice, 1088 Crabapple Road, Roswell, GA 30075,678-***-****
-Received new referrals for hospice patients and entered information into Matrix from the history and physical and physician order. Creating a chart for the new patient with accuracy.
-Verified Medicare and Medicaid and private insurance information.
-Communicated with Marketers making sure referrals were completed timely. Provided all information in a timely manner.
-Sent legal consents to Marketers for family to sign and reviewed for completion before uploading to chart.
-Assisted triage with follow up phone call for patient satisfaction. Answered phone and transferred to the correct department.
-Multi tasking answering phone and taking in several referrals at one time.
2017-2020
Wellness Director, Village Park Alpharetta, 12300 Morris Road, Alpharetta, GA, 678-***-****
-Managed care and services for 132 bed community for Assisted Living, Memory Care and Independent Living.
-Developed care plans and communicated any changes of condition to physician and family members.
-Supervised medication program and communicated closely with pharmacy.
-Assisted marketing with new admissions and keeping families highly satisfied.
-Provided assessments on patients prior to move in and after hospitalizations.
-Responded to emergencies and provided care as needed.
-Reviewed incident reports.
-Provided monthly in-services and training for staff .
-Daily charting to provide an accurate updates on patients.
-Met with State auditors when necessary and kept community 100% in compliance.
-Assisted with obtaining urine specimens, Covid testing and first aid.
-Worked closely with hospice, home health, private caregivers and other health related agencies.
-Notified physician, and nurse practitioner of any changes of conditions.
-Communicated with the executive director daily.
2011-2017
Resident Services Director, Elmcroft of Roswell, 400 Marietta Hwy. Roswell, GA
-Managed care and services for 72 bed assisted living community.
-Supervised approximately 40 caregivers.
-Managed health care, medications, care plans and communicated closely with families and physicians.
-Assisted with marketing and keeping the backdoor closed.
-Filled in for the executive director when she was not there. On call 24 hr./seven days week.
-Maintained charting and files in an organized manner. Maintained high standard of work ethics.
2010 — 2011
Resident Care Director, Arbor Terrance, 12200 Crabapple Rd., Roswell,
-Managed the care and health of about 100 residents.
-Worked with assisted living and memory impaired residents.
-Helped with moving in over 50 residents.
-Provided service plans and care levels.
-Assisted with marketing.
-Supervised nursing and wellness department.
2004 — 2010
Wellness Service Director Dogwood Forest at North Point
-Supervised medication administration and care and wellness of around 80 residents.
-Maintained 100% occupancy most of the time.
-Scheduling
-Training and supervision of CNA’s.
-Provided Assessments on all residents prior to move in and before returning from the hospital.
1996 — 2004
Assisted Living Coordinator/ Memory Care Director, Huntcliff Summit, 8595 Roswell Rd. Atlanta,GA
-Assisted with opening new assisted living community.
-Ensured all move-in paperwork was completed and all screenings and assessments completed before move-ins
-Responsible for hiring and training new staff.
-Assisted with training staff at other new communities at Sunrise.
- Obtained drug screens on new employees.
1994 — 1996
Nursing Supervisor, Manor on the Square, 550 Barrington Dr. Roswell, GA
-Opened the first assisted living community in Roswell at Manor on the Square.
-Charge Nurse
-Assessed and obtained all paperwork on new residents.
-Medication administration
-Implemented treatment plans and daily charting.
-Hiring and evaluations of employees.
1991 — 1994
Staff Nurse, Chambrell of Roswell, 1000 Applewood Dr. Roswell, GA
-Medication assistance
-Provided care for residents in assisted living.
-Supervised CNA’s
-Charting and documentation
-Respond to all emergencies and provide first aid as needed.
-Assisted with schedule.
-Communicated with families and physicians.
1979 — 1991
Staff Nurse, Charter Peachford Hospital, 2152 Peachford Rd. Atlanta, GA
-Worked with adolescents with drug, behavioral problems and eating disorders
-Medication assistance
-Care plans
-Co-therapist for family therapy and group therapy.
-Provided a safe and nourishing environment .
1978 — 1979
LPN, Shallowford Community Hospital, Shallowford Rd. Dunwoody, GA
Staff nurse
- Medication administration, Including prepping for surgery.
-Rotation on cardiac care, surgical and orthopedics
-Worked closely with physicians and other team members.
1975-1978
Roswell nursing and Rehab, Green Street, Roswell, GA
-Charge nurse for 120 bed nursing home at the age of 18 yrs. old.
EDUCATION
Dekalb Community College, Clarkston, GA Licensed Practical Nurse -1975
Georgia Baptist School of Nursing -1977
Numerous classes and seminars in related field
40 years on the job experience
CPR/First Aid Certified
PERSONAL
Married
Life long resident of Roswell
Member of Tapestry Community Church.
Health excellent. Have not called out sick in 4 yrs.
Enjoys camping, canoeing and spending time with my husband and pets.
References Available Upon Request
Contact this candidate