Business Analyst Quality

NAME: SHAMSON AGBARA

PHONE: 678-***-****

EMAIL: ************@*****.***

Summary

Software Quality Analyst with 7 years of professional experience. Thorough understanding of the full System Development Life Cycle process, including designing, developing, and implementing test plans, use cases, use case diagram, and test cases. Excellent communication skills combine with strong analytical and interpersonal skills. Result oriented, committed, hard working with a quest to learn new technologies. Undertake challenging tasks, and flexibility to adapt to any new environment. A good team player, detailed oriented, and always driven by the thoughts of success.

Professional Experience:

Company: Heatcraft

Software Quality Analyst - Present

Coordinate and led the QA team in test planning, create test cases based on requirements, and ensure appropriate testing of system modifications and enhancements

Used case diagrams and business requirement document to write detailed test cases and execute them daily

Managed the release and testing of all upgrades, processes, and escalates any repeated non-conformity issues

Coordinate and lead the testing team in the data implementation for Kaiser, Aetna, and Wellmark in different region

Performed Web based and client server applications testing in windows and UNIX environments

Coordinate the testing and implementation of distribution user interface application which increased productivity by 35%

Performed outbound file testing designated to client to validate the data integrity and ensure it is error free.

Coordinate and execute smoke, functional, performance, regression, integration, system, GUI, and user acceptance testing

Tested Subrogation Recovery System application for claim management process, recoveries, and auto-histories

Performed extensive Backend testing using Microsoft SQL Server Management Studio to write and execute queries. Write and execute complex joint queries to validate data from different database

Worked with Quality Software and Development team to implement new clients

Assist new employees with onboarding orientation and documentation

Communicates with users, developers, managers, and technical support staff to understand issues and requirements as well as to share information such as testing techniques and results

Worked closely with Business Analyst and developers to understand the objectives of the applications and the functions needed to be tested.

Worked with Agile Scrum methodology. Attend daily scrum meeting to discuss what was done previous day, what will be done today, and any roadblock in the process of testing

Attend bi-weekly sprint planning, backlog grooming and sprint retrospective meetings

Evaluate and led the interpretation of business requirements to create test scenarios and test cases

Company: North American Medical Tech Group

Quality Analyst (Contract) 2019 – 2021

Worked with Agile Scrum methodologies.

Achieved Web Services Testing by using SOAP UI pro.

Performed extensive manual testing using HP ALM testing tool.

Used JIRA and Bugzilla defect tracking tool to log and monitor defects.

Wrote and execute detail test cases and log defect in JIRA defect tracking tools.

Actively involved in retesting, Bug fixes and execute test cases for the failed Bugs.

Discussed continuous process improvements in testing with the QA lead and manager.

Used SQL Developer 3.1 to write complex SQL queries to verify and validate data in the backend.

Developed and modified the testing related documents including, test scenarios, test cases and throughout the project.

Creates test cases using BRD and FSD of the system and delivered thorough QA testing reports that determined product quality and release readiness.

Attended requirement review meeting with Business Analyst, Development Team Manager, and the technical team to ensure best practices in testing methodologies.

Actively conducted Smoke testing, Positive and Negative testing, System testing, GUI testing, Cross browser compatibility testing, Regression testing, and UAT testing on a Web based applications.

Fully participated in SDLC cycle from inception to deployment with regards to testing Requirement Analysis, Test Planning, Test Cases, Test Execution, Test Reporting, Test Result Analysis and Defect Retesting.

Technical Experience Summary

Worked on HP UFT for automation testing and HP LoadRunner for performance testing.

Knowledge in Agile and waterfall environment

Familiar with Software development life cycle (SDLC) and Software Testing life cycle (STLC)

Experience in SQL queries and joins (Inner / outer etc..) to validate data. Used TOAD to execute SQL queries

Practical experience on HP Quality Center (ALM – Application Life Cycle Management)

Worked on HP UFT for automation testing and HP LoadRunner for performance testing.

Worked on HP UFT for automation testing and HP LoadRunner for performance testing.

Validated Source and Target database in ETL process.

Practical Experience Healthcare projects.

Practical Experience Bank credit card projects

Experience in design and executing test cases

Working knowledge on test plan and test strategy.

Familiar with regression testing, data driven testing, UAT (User acceptance testing), Integration testing, Unit Testing, Smoke testing, Functional testing etc.

Experience in UNIX / Linux, FTP (file transfer protocol), Executing shell scripts.

Experience working with Web Services using SOAPUI tool to validate XML request and response using different methods.

Validated Source and Target database in ETL process.

Experience in complete defect life cycle, Requirement traceability matrix (RTM)

CORE COMPETENCIES

Worked on many tasks simultaneously in a high-pressure environment.

Creating and administering all database objects from design to deployment utilizing subject matter expertise to design or re-use, configure, and implement database solutions/processes that maximize system availability, efficiency, effectiveness, integrity, recoverability, and supportability.

Designing, building, testing, and deploying quality database solutions that are consistent with project objectives, technology architecture standards and departmental best practices.

Managed, enhance and upgrade cloud-based applications that support critical business functions including plug-ins and API integrations.

Collaborated with our customers and partners on key engagements and will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects to migrate Applications from SQL Server databases

Roles & Responsibilities:

Written Requirement traceability matrix (RTM), status reports on test cases and defects.

Executed SQL queries and joins using TOAD to validate the data

Detect defects and worked with developers to resolve the defects.

Managed test case, defects, and reports in HP Quality Center (ALM).

Reviewed business requirements (User Stories) with Business Analyst and Project manager, Team lead, technical architects, and developers.

Designed, developed, and executed Test plan, and test cases, strategies

Webservices (SOAP and RESTful services), Validated XML request and response using SOAPUI tool

Environment:

XML, webservices (SOAPUI RESTFUL), SOAPUI tool, HP UFT, HP Quality Center, Microsoft Word, Excel, PowerPoint, Oracle Database, ETL tools Informatica, TOAD for SQL, MS Visio, Java, Agile scrum, Waterfall, and V-Model.

EDUCATION:

Georgia Piedmont Technical College

Associate Degree in Computer and Electronics Engineering in progress

Yes-Center IT Institute

Cloud Solution Architect Certification in progress

Lagos state university

Accounting (2009)

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