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Industrial Training Customer Service

Location:
Kalimpong, West Bengal, India
Posted:
June 16, 2022

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Resume:

Demetrious Yonzon Tamang

Mobile No: 91-983*******

Email: adre6n@r.postjobfree.com

Career Objective:

To pursue a career in your growth oriented organizations for personal development and to contribute significantly by utilizing my potentiality in making the organization achieve its long term goal.

Strength:

I have a strong will power to devote myself in any enterprises very ambitious, hardworking and creative having a degree in the field of philosophy from the university of Calcutta .I can make the best of my abilities I am ever willing to take new challenges to horn my skills.

Educational Qualification:

● First division in I.S.C Delhi board from Rockvale Academy.

● First division in I.C.S.E Delhi board from Dr Graham’s homes. External Qualification:

● Done one year diploma course in Aviation services and Hospitality, conducted by Air Hostess Academy Pvt.Ltd, Siliguri, under university of Cambridge.

● Done six month industrial training in front office and food and beverages service from Hyatt Regency, Kolkata,

● Opened up a new Boutique and Salon in YAS Mall Abu Dhabi 2014. Curriculum Activities:

● Leader commander of parade in school

● Participated in all school activities like quiz, elocution, debate, drama and athletics Achievements:

● Awarded as Employee of the Month at The Wellbeing Group, RSH middle east LLC

● Best student award in Dr graham's Homes

● Awarded best customer service satisfaction in Wipro Kolkata. Work experience:

Head Sales (TWG TEA Dubai Mall2015-2016)

Duties and Responsibilities:

Handling the Retail division,

Keeping records of all the in's and out’s of thestocks,

Evaluation of the stock Inventory,

Assist customers of all the nationalities,

Provide standard services,

Welcome customers with a smile on the face and a will to sell,

Handle Cash flow,

Keeping records of all the stock flow and dispatching according to customer demand.

STORE F&B SUPERVISOR (TWG TEA YAS MALL 2014-2015 ) Duties and Responsibilities:

Assisting the store manager with all the admin related work,

Keeping a keen eye on the workflow in both the Retail and the Salon,

Briefing the staffs regarding the daily budget and business strategies,

Monthly Inventory and stock take,

Visual Merchandising,

Arrange daily staff briefing on the daily Targets and etiquettes,

Assisting the staffs and setting an example of following company standards,

Maintaining smooth Cash flow,

Motivating staffs on the up-selling,

Providing standard services keeping in mind the companies policy,

Handling all the customer complaints and major Hazards,

Maintaining all reports relating the Administrations,

Taking responsibilities of the store in Absence of the Manager, Personal Details:

Name : Demetrious Yonzon Tamang

Sex : Male

DOB : 1 October 1988

Height: 5’11

Marital Status : Single

Passport Number : H4318715

Visa status : none

Place : INDIA



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