Melissa Mikesell

adre5y@r.postjobfree.com

720-***-****

Summary: A highly motivated and dependable person with proven ability to understand and initiate appropriate action, follow directions and carry out tasks in an efficient manner. I’m a team player, who is great with people, uses effective communication skills and always has a positive attitude. Seeking to obtain a challenging and responsible position in a company where I can apply knowledge and experience, while being offered an opportunity for growth and advancement.

Education:

*Currently receiving bachelor’s degree in Healthcare Administration at Concorde Career College: 2021- current (Online)

Associates Degree: Concorde Career College (2019)

Surgical Technician-Concorde Career College (December 2019)

Certified Medical Transcriptionist: (2013)

Nationally Certified Phlebotomist: Phlebotomy Learning Center of Colorado (2007)

Certified Bartender: Bartending school of Thornton (2004)

Graduated from Front Range Academy High School, Boulder CO: (2001)

Related Experience: I’ve had interaction with various people of different backgrounds, ages, relations, and personalities which in return has given me the knowledge and ability to make people happy and satisfied. I’m able to judge, interpret, and multi-task in order to get the job complete with efficiency, organization and a positive attitude. Extensive knowledge with ICD-9 and CPT coding. As well with several different EMR systems such as Nextgen, Meditech, Greenway, Sunquest, LabCorp, and most recent experience with EPIC as a Patient Access Specialist with Uchealth.

Work History:

Relocation Consultant- Graebel Inc (07/21-4/22)

-Managed a caseload of relocation services for homeowner’s and client’s that rented. I assisted with home sale referrals and their fee’s, closing services, rental services, temp living, and tracked expense reimbursements. Familiar with

-Strong communication skills (verbal and written), very close attention to detail and resourceful in order to make everything more efficient.

-Exemplary customer service skills and ability to multi-task and balance priorities, I have strong problem solving and critical thinking skills, Proficient in Microsoft Office, (Word, Excel, and Outlook)

Bartender-Local 46-(6/2020)/ Zooster’s Pub (11/2018- 12/2019)/ Night Owl-(05/2018 Plus Relocation to 12/31/2018)

-Lead Bartender, knowledge of different breweries, beers types, and styles, and familiar with wine serving.

-Great customer service skills, great relations with customers, very detail oriented, balancing the drawer, maintaining inventory, opening and closing the bar, able to multi-task and move in a fast-paced environment.

Surgical Technician- Denver Health-(2/2020-4/2020)

-Main OR/Labor and Delivery- worked closely with SPD and able to identify surgical instruments at appropriate times and when needed by surgeon during the case.

-A member of the perioperative team, reports directly to the surgeon and OR nurse, receives and confirms medications and their dosages as well as delivers specimens to the circulator, also ensures appropriate labels are on correct medications and specimens. Maintains aseptic technique, and good communication with surgeon.

-Helps out with patient transport, and helps coordinate care for the patient when needed etc..

Clinical Externship with UChealth / Memorial Central and Memorial North in Colorado Springs

-Completed 600 hours scrubbed in, over 150 surgical procedures.

-Maintain sterility throughout the OR, and maintain organized setup as well as great communication with OR staff.

Front Desk/Night Audit/Bartender- Staybridge Suites-(10/18-6/19)/ Radisson Denver Central (02/2018- 08/2018)

-Bartending, and serving, very fast paced, able to multi-task, great reputation with guests.

-Front Desk/ Night audit, great customer service, extensive interaction with customers in person and over the phone, checking guests in and out properly, collect and analyze data, prepare detailed reports, accounting, examining and evaluating financial information of the hotel, managed check in’s and check out’s, and maintained shuttle schedules etc.

Operations Assistant- Pinnacle Real Estate Management (01/2017 to 12/2017)

-Handled all the credit card acct’s for the company including Ace Hardware/ Home Depot and personal credit cards.

-Managed Invoices, dispositions, bank statements, reconciliations, maintenance issues for properties, all purchase orders and split purchase orders, along with landscaping and cleaning purchase orders. Credit/Debit to accounts.

-Daily deposits to a variety of different banks along with electronic fund transfers.

Phlebotomist- Laboratory Corporation of America “LABCORP” (05/2014 –1/2017)

-Patient Service Tech/Phlebotomist at a patient service center. Very experienced with all ages from infant to geriatric draws

-Data entry of patient’s requisitions, receiving orders, maintaining standing orders and patient charts, maintaining and balancing daily transactions, inventory/supplies.

-Outstanding feedback and reputation with patients, first contact for physicians and nurses, great customer service skills, very detail oriented to making sure the right tests are being ordered as well as avoiding any recollects or missed tests.

Responsible for the collection and processing of all specimens, including drop offs, kits draws, timed tests, blood cultures, biometric screens, venipuncture’s, heel and finger sticks, PKU’s, stool samples, h-pylori breath tests, certified in paternity testing, drug screen collections both by employers or DOT, etc.

Phlebotomist- Boulder Community Hospital / Community Medical Center Lab (01/2014 - 05/2014)

-Lab assistant /Phlebotomist- responsibilities included, customer service, first contact for doctors and nurses, responsible for ordering correct lab work, performing venipunctures on adults and children, as well as pertussis, flu and strep swabs on adults, children, and infants. Quality control of specimen and equipment. Very experienced with syringes, butterflies, straight needles, lancets, transfer devices, blood cultures, heel and finger sticks, etc.

Phlebotomist- Exempla Lutheran (10/2013 – 01/2014) / Exempla St Joseph Hospital (02/2008 – 09/2008)

-In and out-patient venipuncture’s using different techniques for different age groups, operating and maintaining computer systems and devices, knowledge of Sun quest computer system.

-Experience with different atmospheres and conditions while working with patients such as ICU, Adult Mental Health, and West Pines behavioral health.

Administrative Assistant- Alpine Urology (03/2013 – 10/2013)

-Extensive phone work, patient check-in and check-out, charting as doctor prefers, reviewing doctor’s notes to ensure patient’s with up-coming appointments are following the orders given. Verifying insurance and authorizing procedures. Organizing CT scans, MRI’s, Urodynamic studies, cancer consults, vasectomy’s, cystoscopy’s, biopsy’s, etc.

Co-Owner/Operations- Eagle Av Dish Network (2010 - 2015)

-Admin, sales, accounting, shipping, phone work, customer relations, advertising, etc.

-Computer skills in Microsoft Office, Excel, A- Gemini.

Surgical Coordinator- Orthopedic Professional Association (03/2009 – 10/2012)

-Balanced daily transactions, organized special equipment that was necessary for any of the doctor’s procedures, first contact for the OR, assured schedule is accurate, verified patient’s info and authorized procedures with insurance companies, registered patients with facilities, had extensive phone work and patient contact.

-Ordered and scheduling MRI’s, CT scans, PRP injections, EMG’s etc.

Interest/ Activities

-Spending quality time with my son and family!

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