Call Center Mgr, Mike Barron TA Certified Sales and Appt Setter
Resume:
DENISE SHICK
MIDLEVEL MANAGER
****************@*****.***
*** ******** **, ***** *****, IN 47803
WWW.LINKEDIN.COM/IN/DENISE-SHICK-45917824
OBJECTIVE
EDUCATION
To enjoy what I do so as not to work. To bring integrity and teamwork to my work. To manage a team and help them reach their potential.
SNHU
MANCHESTER NH
Associate’s Degree Bus Mgmt
3.62 GPA
KEY SKILLS
REMOTE WORK
MICROSOFT OFFICE
TRAINING/INBOARDING
CUSTOMER SERVICE
TEAM MANAGEMENT
ERP
INVENTORY CONTROL
SAFETY 1ST
BOOKEEPING
DATA ENTRY
SALES
AWARDS
ACE AWARD (1ST RECIPIENT)
PERFECT ATTENDANCE
EXPERIENCE
APRIL 2021 TO PRESENT
GROUP LEADER TOYOTA BOSHOKU AMERICA
OCTOBER 2013 TO JUNE 2020
CALL CENTER MANAGER NUCO2
NOVEMBER 2009-JUNE 2013
SHIFT LEAD CHICK FIL-A
JUNE 1995-OCTOBER 2009
DEPARTMENT LEAD TRW AUTOMOTIVE
Remote
COMMUNICATION
I have always kept my team’s satisfaction as a priority. I constantly communicate with them to improve processes and ergonomic practices. I worked as Manager from home and monitored calls, providing quick feedback and suggestions for improvement.
LEADERSHIP
Lead Call Center to highest positive feedback year 2019.
Currently managing Warehouse with 58% employee capacity while completing 99.7% on time shipments.
REFERENCES
[Available upon request.]
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