Customer Service Manager

Shannon Lantis

**** ***** ***, ***** ** *****, 360-***-****

*************@*****.***

Experience

May 2008- Sept 2021

Manager, Eagle Haven Winery

I started as a server. I gave out wine tasting,rung up orders,and signed individuals up for our wine club membership. As my employment continued, I helped organize different events (i.e. vendor fairs, concerts, ect.) My last year's of employment I was the manager, so I was fully in charge of getting in contact with other businesses and musicians to put on concerts and different events at the winery. I have basic skills working on a computer, I know how to use a POS system and I pride myself on my customer service skills.

Nov.2018-Dec.2018

Seasonal Worker, Seabear

This was a one-month, Seasonal job I took on. During my time there I did stocking packing and filling orders.

March 2020-June 2020

Cashier, Home Depot

This was during the beginning of Covid when things were crazy. Rules were constantly being changed and customers were rude. For health reasons I chose to quit.

Education

May 1991

High School Diploma, Sedro-Woolley High School

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