Kenny Tieu
*** **** ******, ********, *** York **220
Phone: 347-***-**** E-Mail: *****.*********@*****.*** x Objective
To obtain a coding specialist position that will enable me to effectively utilize my understanding of the medical billing and coding system.
Experience
Shift Supervisor, Starbucks 08/17 – Present
Directing and leading store operations
Counting register tills and handling money deposits Assigning work tasks and maintaining store standards Managing food inventory and executing store inventory counts Utilizing Barista skills to create and serve customer beverages Ensuring customers’ satisfaction and conflict solving Answering phone calls about customers’ inquiries
Senior Game Advisor, GameStop Inc. 03/12 – 07/17
Supervised and managed floor operations
Handled register tills count and money deposits
Managed store inventory and inventory counts
Updated store marketing promotions
Taught employees how to take transactions on registers Tendered to customers’ transactions
Answered phone calls about customers’ inquiries
Sales Associate/Optician-trainee, LensCrafters – Eyewear & Opticians 09/13 – 12/13 Ordered and cut lenses to fit individual frames
Greeted patients and assisted in their questions
Answered the telephone and assisted in scheduling patient appointments Filed patient’s medical prescriptions and entered medical data Introduced a wide selection of frames and lenses to patients according to their needs Repaired, dispensed, and adjusted frames for patients Called various types of insurance companies to verify patient eligibility Education/Certifications
AAPC CPC-A Certified
June 2022
Royal Learning Institute
NHA Certified as a Billing and Coding Specialist
March 2022
CUNY New York City College of Technology
Associate Degree in Science
Vision Care Technology
June 2013
Skills
Software literate in Microsoft Word, PowerPoint, Excel Fluent in English and Vietnamese
New York State Driver License