Emily Baker

**** **** ***, ***** *****

CELL: (**6) 640-154

EMAIL: adre0t@r.postjobfree.com

SKILLS AND QUALIFICATIONS:

Problem Solver

Ability to work independently or with a team

Leadership

Multi-Tasking

Educator

Proficient in Digital Media

SUMMARY:

Proven success in conflict resolution

Measurable results in communication and customer service

Success product recovery in high volume amounts

EXPERIENCE:

In-home Healthcare Services 08/2021-present

Advo Companies Inc Amarillo, TX

●Worked with clients on functional living skills

●Worked with client on daily living activities

●Implemented curriculum according to Individual Production Plan

●Worked on arts and crafts one on one, as a group, or hand over hand to create a final product.

9th and 11th grade English Teacher 8/2020-05/2021 Hereford High School, Hereford, TX

●Developed and implemented lesson plans that fulfilled the requirements of the district's curriculum program and accommodations for differences in student learning styles;

●Presented subject matter based on state mandated guidelines

●Maintained confidential records for students

●Explained guidelines to variety of audiences within relevance to each student or subject

●Oversaw/ Managed/ Supervised student led organizations

Multi-subject Tutor

Club Z Tutoring, Plano TX 01/2019-08/2019

●Developed and Implemented lessons based on needs of student and requests from teachers

●Worked individually with student to ensure retention and success

●Maintained confidential records for families

●Explained guidelines to variety of audiences within relevance to each student or subject

High School Teacher, English 01/2017-06/2018

Harmony Public School, Dallas TX

●Developed and implemented lesson plans that fulfilled the requirements of the district's curriculum program and accommodations for differences in student learning styles;

●Presented subject matter based on state mandated guidelines

●Maintained confidential records for students

●Explained guidelines to variety of audiences within relevance to each student or subject

●Oversaw/ Managed/ Supervised student led organizations

Cornerstone Staffing/Customer Service 09/2016-12/2016

Service King, Richardson, TX

●Called customers from a queue and set up tows for wrecking services associated with Service King

●Called Service King location to confirm receipt of vehicle

●performed customer service duties as needed when customers had questions or concerns

Office Manager/Tax Preparer 02/2016-04/2016

Liberty Tax Services, Plano, TX

●Prepared tax returns for customers who came in to local branch and produced the highest amount of tax returns for the local branch for the 2015 tax year.

●Supported and maintained relationship with customer service and local branch as well as other branches in the area.

●Assisted in supervisory role for 5-10 people.

Payment Recovery Specialist 09/2013-02/2015

Broadsword Student Advantage/Affordable Life Plans, Carrollton, TX

●Contacted clients on delinquent payments; rescheduled payments; assisted with customer service issues.

●Handled complaints regarding products and services from consumers and customers already loyal to the company.

●Taught other employees about products and services offered in order to better help the customers

●Educated consumers about the products and services as well as upcoming relevant marketing tools available.

Scheduling Coordinator 06/2011-09/2013

CenseoHealth, Dallas, TX

●Scheduled Medicare patients for in-home physician visits;

●Maintained physician schedules.

●Reasonably met quota standards within company regulations

●Kept Highly confidential records and maintained confidentiality in regards to patron information

Stay at Home Mother: 06/2008-06/2011

Substitute Teacher, All grades all subjects 09/2008-01/2009

Denton Independent School District, Denton, TX

●Developed and implemented lesson plans that fulfilled the requirements of the district's curriculum program and accommodations for differences in student learning styles;

●Presented subject matter based on state mandated guidelines

●Maintained confidential records for students

●Explained guidelines to variety of audiences within relevance to each student or subject

Elementary Teacher, English and Social Studies 08/2007-06/2008

Wylie Independent School District, Wylie, TX

●Developed and implemented lesson plans that fulfilled the requirements of the district's curriculum program and accommodations for differences in student learning styles;

●Presented subject matter based on state mandated guidelines

●Maintained confidential records for students

●Explained guidelines to variety of audiences within relevance to each student or subject

●Oversaw/ Managed/ Supervised student led organizations and Universal Interscholastic League competitions

Middle School Teacher, English Language Arts 08/2006-05/2007

Denton Independent School District, Denton, TX

●Developed and implemented lesson plans that fulfilled the requirements of the district's curriculum program and accommodations for differences in student learning styles;

●Presented subject matter based on state mandated guideline

●Maintained confidential records for students

●Explained guidelines to variety of audiences within relevance to each student or subject

●Oversaw/ Managed/ Supervised student led organizations and Universal Interscholastic League competitions

High School Teacher, English/Language Arts 08/2005-06/2006El Paso Indepenedent School District, El Paso, TX

●Developed and implemented lesson plans that fulfilled the requirements of the district's curriculum program and accommodations for differences in student learning styles;

●Presented subject matter based on state mandated guidelines

●Maintained confidential records for students

●Explained guidelines to variety of audiences within relevance to each student or subject

●Oversaw/ Managed/ Supervised student led organizations and Universal Interscholastic League competitions

EDUCATION:

West Texas A &M University, Canyon, TX, B.S. English/Education

COMPUTER SKILLS:

Proficient in Microsoft Office Suite, Corel Word Perfect Suite, Social Media (Facebook, Twitter, Instagram, Snap Chat); Database and Spreadsheet software, presentation software, email

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