Tax Assistant Debt Collector

JUSTIN NANAN-BIPRAM

Glen Cove · 646-***-****

Email · LinkedIn Profile · Twitter/Blog/Portfolio

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and hardworking with a strong drive to succeed.

EXPERIENCE

TAX ASSISTANT, ace tax services

Queens, NY June 2019-Present

Greeted client’s promptly, upon arrival.

Facilitated communication between clients and tax authorities.

Prepared written responses or tax return amendments to resolve state and federal notices.

Contacted customers to collect outstanding payments via one-time or negotiated installment methods.

Collected and arranged information and entered details into computer database.

Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.

Set up and updated customer accounts with interactions, payments and personal information.

Generated and mailed updated statements.

CUSTOMER SERVICE SHOP CLERK – SALES, DERICK’S AUTO CENTER

Floral Park, NY June 2016-Present

Responsible for reconciling daily sales receipts, credit cards, tallying cash intake total for the day and prepare bank deposit.

Manage gas inventory as well and auto parts inventory to ensure staff has adequate supply to operate.

DEBT COLLECTOR – SR AGENT, nettle sunrise credit service

Oct 2019–March 2020

Manage a dialer for outgoing calls to clients.

Communicate with clients on outstanding creditor debt and work with them through payment plans or other means to bring them current with their debtor.

Keep a log of all calls and payments made and processed monthly.

Follow up with customers on open issues to ensure results are met and both customer and debtor are content with resolution.

JUNE 2020

HIGH SCHOOL DIPLOMA - REGENTS, farmingdale High school

JUNE 2021

HUNTER COLLEGE

SKILLS

Microsoft Applications

Multitasking

Knowledgeable

Excellent Verbal & written communication

Customer service and patience

ACTIVITIES

I love repairing cars, learning new and exciting tech software, travelling with my family and friends to different states.

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