RICHARD D. APOSTOL
Email Address: ****************@*****.***
****************@*****.***
Contact Number: +63-945-***-****
Summary
Eleven years of success in responsible restaurant management. Proven ability to learn quickly, assess problems, and initiate corrective action. Comfortable in fast paced, high- stress situations requiring attentions to detail and follow up through. Able to motivate team members to high performance to a high level of standards and excellence of service towards success. Demonstrated success in organizing task, increasing efficiency, and making good result in providing Guest relations and service.
Career Profile
• Leader and manager with strong organizational skills, project orientation, and the ability to work effectively under pressure and stress. Identify problems/needs and initiate effective solutions.
• Promote working environment/procedures conducive to improving productivity, increasing efficiency, enhancing quality, and strengthening financial results.
• Motivated to work efficiently without direct supervision in busy environment, handling many tasks simultaneously; able to prioritize workload and multi-task. Consistently "get the job done" and exceed expectations.
• Effective communication/interpersonal skills and a team player; interact positively with a wide range of people, and establish relationships based on respect. Generate spirit of enthusiasm in personnel, prompting ready implementation of recommended processes.
Career Objectives
To be able to qualify and have a demanding entry level which offers a position based on skills and work experience.
Educational Background
College : Bachelor of Science in Nursing
Olivares School of Nursing
Paraniaque, Philippines
: Bachelor of Arts in English
St. Columban College
Olongapo City, Philippines
Secondary : Barretto National High School
Barretto, Olongapo city, Philippines
Work Experience:
October 26, 2019 : Texas Roadhouse KSA
Le Mall Branch Service Manager
Dec. 23, 2012 : T.G.I. Friday’s Rabeá, Riyadh
Opening Team FOH Manager
June 25, 2008 -up to present T.G.I. Friday’s Hamra Restaurant
Riyadh, Kingdom of Saudi Arabia
Position : FOH Manager
Nov. 30, 2007 T.G.I. Friday’s Restaurant
Jeddah, Kingdom of Saudi Arabia
Position : Restaurant Supervisor
: Training Coordinator/Facilitator
May 26, 2006 : T.G.I. Friday’s Restaurant
Jeddah, K.S.A
Position : Waiter /Coach
June 1995- October 1998 : Najd Restaurant
Najd Compound Riyadh
Kingdom of Saudi Arabia
Position : Cashier/ Waiter
April 26, 1999- Aug 2001 : Acer Information Technology
SBMA, Olongapo City, Phil’s
Position : Internal Security
Oct. 17, 1989 : Mc Donald Subic bay
Subic Naval Base, Olongapo
Position : Crew
Job Description
Responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant employees, optimizing profits and increasing sales.
Areas of Responsibility
•Manage all areas of operations for a specific department within the FOH including marketing and human resources, while ensuring the Company’s standards of quality, service and operations are maintained.
•Manage operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness.
•Maintain an accurate and up-to-date manpower plan of FOH staffing needs. Prepares schedules and ensures that the FOH is staffed for all shifts.
•Use the Gold Selection process to interview all FOH hourly employees, ensuring employees hired meet Company standards.
Staff, train and develop FOH hourly employees through orientations, on
going feedback, establishment of performance expectations and by
Conducting performance reviews on a regular basis.
•Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, marketing).
•Ensure proper security procedures are in place to protect employees, guests and Company assets, including security of beer walk-in, liquor room, store room, freezer and office.
•Prepare end of shift reports including Daily Labor Control, Daily Food Control and Daily Sales.
•Directly supervise 20–30 FOH employees, and 2-5 trainers per shift.
Personal Data
Date of Birth : January 24, 1970
Place of Birth : Davao City, Philippines
Age : 43 years of age
Weight : 165 lbs.
Height : 5’7”
Gender : Male
Religion : Christian
Nationality : Filipino
Civil Status : Married
Spouse name : Glenda C. Apostol
Contact number KSA : 009***********
Contact number Phil’s. : 006***********
Father’s name : Jose D. Apostol
Mother’s name : Henrietta D. Apostol
Training and seminars
Opening Team Leader : December 30, 2012
Tgi Friday’s Al Rabeá 3
Facilitator (Coaches Seminar) : Sept 15-16-17, 2012
23 Participants in 2 stores Training Center for Americana
Riyadh, KSA
LTR (Leadership That Rock) : Sep 3-4, 2012
Khobar, KSA
LTR (Leadership That Rock) : Nov 9-14, 2009
13th of October, Cairo, Egypt
Making it Right Seminar : November 27-28, 2004
TGIF Jeddah, KSA
Coach Seminar : September 15- 20, 2005
TGIF Jeddah, KSA
Service that Sale : Sept 24, 2002
TGIF Jeddah, KSA
NSO Opening Team : TGI Friday’s Restaurant
Al Khobar Branch, KSA
May 24, 2006
NSO Team Leader : TGI Friday’s Restaurant
Euromarche branch, Riyadh KSA
March 28, 2008
NSO Team Leader : TGI Friday’s Restaurant
Hamra Branch, Riyadh KSA
July 26, 2008
Character Reference
Mr. Abdul Hakim Mardini : Director’s of Operations
TGIF Restaurant KSA
************@*****.***
Mr. Ahmed Awad : General Manager
Tgi Friday’s Restaurant
Euromarchae branch
Riyadh, KSA
*******@*****.***
Mr. Tamer Dawwy : Operations Manager
Texas Roadhouse KSA
Alshaya International Trading Co.
# 009*********** *****.****@*******.***