Rina van Dyk

Branch Manager

EDUCATION

Institution: Edcon Training Academy

**** ** ****

Subjects: - Developing Leader

- Operations Business

Academy Programme

- Certificates In Retail (levels A;

B and C)

- IR

Institution: Academy Of Learning

1993

Subjects - MS Dos & Word Perfect

: +278*-****-***

: adrdzb@r.postjobfree.com

in: linkedin.com/in/rina-van-

dyk-81388b78

Secunda, Mpumalanga, SA

Languages: Afrikaans, English

SUMMARY

Professional Profile:

29 Years Retail experience with proven track record of assisting Senior Management with duties.

Experienced in the use of Microsoft office. Lots of marketing experience with Google Business, Facebook, Instagram, Big Commerce. Able to deliver exceptional Customer Service and much focused on detail when it comes to all administration. Able to liase with staff, suppliers and customers to provide executives with the support they need to achieve business goals.

Core Skills:

- Time Management - Customer Liaison

- Attention to detail - Supplier Liaison

- Communication - Technical competency

- Fast learner - Problem Solving

- Budget driven - Work under pressure

- Marketing - Strong leader

EXPERIENCE

Institution: Prinshof School

1992

Subjects:

- Afrikaans

- English

- Maths

- Typing

- Physiology

Organisation: Executive Beds

Position: Branch Manager

2021 - still

Duties and Deliverables:

All store administration and marketing

Direct and telephonically sales

Displays and implementation of promos

Driving sales to achieve monthly store and

personal targets

Training of new staff

Receiving and ordering of stock

Organisation: Mattress Medi Centre

Position: Branch Manager, Area

Manager, Marketing Manager

2012 to 2021

Duties and Deliverables:

Driving sales in stores to achieve target

Administration

Customer Service

Maintain shrinkage

Marketing for company

Compiling Reports for Head office

Training

Receiving and ordering of stock

Communicating with Suppliers

Assist with PC issues (IT) up to point were

not able to

Website and Online Sales

Handling of all company customer

complaints as well as administering of

Helopeter site complaints

REFERENCES

Organisation Edcon

Position: Casual worker (Edgars and Jet)

1993 to 1999

Assistant Manager Finance (Jet)

1999 to 2007

Branch Manager (CNA)

2007 to 2012

Duties and Deliverables

Driving Sales to achieve target

Maintain Shrinkage

Assisting senior management with checking

of administration and stock takes in other

branches

Training

Staff tasking and scheduling

Compiling reports for Head Office

Handling of customer complaints

Dealing with 3rd party claims when account

holders pass away or retrenched

Merchandising

Implementation of promotions

Receiving and ordering of stock

Name and Surname Cynthia Beach

Owner Executive Beds

Email address: adrdzb@r.postjobfree.com

Telephone Number: 082-***-****

Name and Surname: John Beach

Owner Mattress Medi Centre

Email address: adrdzb@r.postjobfree.com

Telephone Number: 083-***-****

Name and Surname: Adele Smit

Superior at Jet

Name and Surname: Madeleine Gerber

Superior at Jet and CNA

Telephone Number: 083-***-****

Email address: adrdzb@r.postjobfree.com

Telephone Number: 083-***-****

Contact this candidate